IAM Technical Support Engineer
1 day ago
Join or sign in to find your next jobJoin to apply for the IAM Technical Support Engineer role at Dicetek LLCJoin to apply for the IAM Technical Support Engineer role at Dicetek LLCGet AI-powered advice on this job and more exclusive features.Manage & maintain Identity Management Solutions (Sailpoint & ForgeRock)Sailpoint Identity IQManaging end to end of SailPoint Access Governance and Management.Managing User Provisioning, Access Certifications, Access Request, Workflow, Delegated Administration, and Password Self-Service in SailPoint Identity.Managing SailPoint deployment activities - connector configuration, custom rule development, workflow configuration and development, third party system integration.Establish standards, designs and implementation of appropriate identity and access management processes and controls, which help improve operations and lower risk.Responsible to manage Administration functionality of the SailPoint such as loading data, create roles, create policies, scheduling tasks and certifications and reports.Execute day to day application maintenance & monitoring of Sailpoint infrastructure and functions.Maintaining Records for SLA Breaches, Incoming numbers of Incidents/ Service Requests, Outstanding tickets and revoked tickets for monthly basis.Managing the errors through pending tasks and resolve them.Performed Operational tasks which included executing and scheduling Aggregations and Tasks, enabling/disabling user IDs, password management, creating/scheduling custom reports etc.Handling SOD Policy creation, workgroup creations, creating Entitlements, AD groups, Business/IT roles.Support on live deployment on production environment during releases.Participate in requirements gathering and use case development;Develop technical project plans and aid in project resourcing;Develop and execute test cases and test plans for SailPoint solutions;Experience with IdentityIQ Administration and Implementation;Develop or contribute to technical project plans with regular tracking and reporting;Strong understanding of IAM best practices and standardsExcellent problem-solving and troubleshooting skillsAbility to work independently and as part of a teamStrong communication and interpersonal skillsPrepare product documentation, KB articles, SOPs test cases, test plans and support process.Experienced with some of the following web technologies: JavaScript, XML, SAML, SPML/SOAP, Web andSeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeContractJob functionJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Dicetek LLC by 2xSign in to set job alerts for “Technical Support Engineer” roles.Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 7 months agoAbu Dhabi Emirate, United Arab Emirates 12 hours agoCustomer Success & Technical Support Specialist – Open FinanceAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 7 months agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 12 months agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months agoAbu Dhabi Emirate, United Arab Emirates 1 week agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 11 months agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 hour agoAbu Dhabi Emirate, United Arab Emirates 1 week agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 7 months agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 days agoInformation Security & IT Support SpecialistAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 months agoAbu Dhabi Emirate, United Arab Emirates 2 weeks agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates AED5,000.00-AED6,000.00 1 month agoAbu Dhabi Industrial City, Abu Dhabi Emirate, United Arab Emirates AED5,000.00-AED6,000.00 1 month agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates AED6,000.00-AED8,000.00 1 month agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month agoAbu Dhabi Industrial City, Abu Dhabi Emirate, United Arab Emirates AED6,000.00-AED8,000.00 1 month agoL1- Technical Support Engineer (UAE Nationals only)- Call CenterAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 12 months agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoSenior Engineer – Ground Support EquipmentNetwork Operation Center Network Security Engineer / L1Abu Dhabi Emirate, United Arab Emirates 1 day agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months agoTelecom Engineer – Mobile Network Operations & IT TroubleshootingAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 18 hours agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 23 hours agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 37 minutes agoWe’re unlocking community knowledge in a new way. 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