IT Team Leader
4 days ago
Job Purpose The IT Team Leader is responsible for managing, mentoring, and guiding the IT support team to ensure the efficient delivery of technical support services. This role oversees daily support operations, ensures service excellence through effective resource management, and drives continuous improvement in processes and performance. Key Responsibilities Lead, motivate, and manage the IT support team, setting clear objectives, conducting performance reviews, and supporting career development. Oversee day-to-day IT support operations, including ticket management, incident resolution, and ensuring adherence to SLAs. Act as a point of escalation for complex or high-priority issues, coordinating with higher-level technical teams as necessary. Manage team schedules, shifts, and coverage to maintain consistent support availability. Develop and implement best practices, procedures, and documentation to improve support efficiency and service quality. Identify training needs, provide technical guidance, and ensure ongoing skill development within the team. Monitor performance metrics, analyze reports, and gather user feedback to identify and implement service improvements. Requirements Proven experience in IT support with a strong understanding of incident and service request management. Demonstrated leadership and team management skills with experience conducting one-on-one and team meetings. Proficiency with IT support tools, including ticketing systems, remote support tools, and knowledge bases. Strong problem-solving, analytical, and troubleshooting abilities for resolving technical and process-related issues. Excellent communication and interpersonal skills with the ability to handle multiple priorities and work under pressure. Familiarity with organizational policies, industry standards, and regulatory compliance in IT operations. Ability to analyze performance data and translate insights into actionable improvements. Nice to Have Experience in staff selection and participation in performance appraisals. Knowledge of current IT industry trends and emerging technologies. Background in developing or maintaining technical training materials. Experience in implementing automation or efficiency-enhancing tools in IT support operations. Ready to Elevate Your Career? Join ARRISE Today About Us ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Romania, India, Canada, and Bulgaria—we are a global team of over 5,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver. #J-18808-Ljbffr
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IT Team Leader
5 hours ago
, , United Arab Emirates ARRISE Full timeJob Purpose The IT Team Leader is responsible for managing, mentoring, and guiding the IT support team to ensure the efficient delivery of technical support services. This role oversees daily support operations, ensures service excellence through effective resource management, and drives continuous improvement in processes and performance. Key...
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Housekeeping Team Leader
2 weeks ago
United Arab Emirates Jobted AE C2 Full timeCompany Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Procurement Engineer
1 week ago
Abu Dhabi, United Arab Emirates Team Leader General Contracting LLC Full timeJob Description Company Description Team Leader General Contracting LLC is a highly respected construction company founded on strong values and a dedication to excellence. With a focus on residential houses and apartment buildings, the company strives to bring each client's vision to life. Supported by a team of professional engineers and skilled personnel,...
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Team Leader
2 weeks ago
Dubai - United Arab Emirates (UAE) Naukrigulf ME A2 Full time 4,000 - 5,000Job Title: Team LeaderLocation: DubaiDepartment: Operations / Customer SupportEmployment Type: Full-timeSalary: AED 4000-5000 Note- Hindi is compulsoryAbout the RoleWe are seeking a Team Leader to oversee daily team operations, ensure targets are met, and maintain high service quality and productivity levels.Key ResponsibilitiesSupervise and motivate team...
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Stylist Team Leader
5 hours ago
, , United Arab Emirates Pragmatic Play Ltd. Full timeOverview The Stylist Team Leader manages the Stylists Team’s activity, focusing on cost control and optimization, inventory management, compliance with procedures, and administrative and people management tasks. Responsibilities Controls stock Ensures procedure adhesion Manages and reports on daily team activities, Attendance, Schedule and Holiday Planning...
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Stylist Team Leader
2 days ago
, , United Arab Emirates Arrise Live SRL Full timePURPOSE The Stylist Team Leader manages the Stylists Team’s activity, focusing on aspects related to cost control and optimization, inventory management, compliance with procedures, administrative and people management tasks. MAIN RESPONSIBILITIES Controls stock Ensures procedure adhesion Manages and reports on daily team activities, attendance, schedule...
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Team Leader
2 weeks ago
united arab emirates Independent Food Company Full timeDriven to create unique home-grown food concepts that bring people together, the Independent Food Company is a UAE-based hospitality company with multiple concepts under it’s umbrella – SALT, Switch, Parker’s, Grind, Somewhere, Public and SOIL. We are currently seeking an Team Leader for our healthy concept located in Dubai and Abu Dabhi. The key...
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Cladding Supervisor
1 week ago
united arab emirates Imdaad Facility Management LLC Full timeQualifications Proven experience in cladding installation and supervision. Strong leadership and team management skills. Good understanding of technical drawings and specifications. Knowledge of safety standards and procedures. Relevant technical qualifications. UAE experience is preferred. Company Industry Facilities Management Department / Functional Area...
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Cladding Supervisor
2 weeks ago
, , United Arab Emirates Imdaad Facility Management LLC Full timeQualifications Proven experience in cladding installation and supervision. Strong leadership and team management skills. Good understanding of technical drawings and specifications. Knowledge of safety standards and procedures. Relevant technical qualifications. UAE experience is preferred. Company Industry Facilities Management Department / Functional Area...
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Handyman Team Leader
4 days ago
united arab emirates Pragmatic Play Ltd. Full timeOverview The Handyman Team Leader is responsible for coordinating, supervising, and supporting the handyman team to ensure the efficient maintenance, safety, and functionality of company facilities. The role combines hands-on technical support with team leadership, ensuring that maintenance requests are addressed promptly, work is completed to quality and...
