Team Leader
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- Kiosk Telecom SalesSharaf DG is seeking a Team Leader to oversee kiosk-based telecom sales operations in Dubai. This role involves managing and mentoring a team of sales executives, driving revenue growth, ensuring operational compliance, and delivering an excellent customer experience.
Job DetailsLocation: UAE (Dubai). Industry: Sales. Function: Sales.
Salary:
7000-10000 monthly (estimated). Gender: Any. Nationality: Any. Preferred
Location:
Any.
Job Type
Full-time.
ResponsibilitiesManage daily kiosk operations and supervise a team of sales executives.
Train and mentor team members to enhance telecom product knowledge and sales techniques.
Motivate staff to achieve and exceed individual and team sales targets.
Drive sales of SIM cards, mobile plans, internet packages, and telecom accessories.
Implement effective strategies to increase customer traffic and conversion KPIs and align sales activities with company objectives.
Deliver high standards of customer service, ensuring inquiries and complaints are resolved quickly.
Manage inventory, POS transactions, and compliance with company and telecom daily and weekly sales reports, providing performance feedback and actionable insights.
Collaborate with management, marketing, and logistics teams for smooth ProfileBachelor's degree in Business, Sales, or related field (preferred).
Minimum 3 years of sales experience in telecom or retail, including at least 1 year in a supervisory or leadership role.
Proven ability to achieve sales quotas and manage team performance.
Strong leadership, coaching, and communication skills.
Customer-focused with excellent problem-solving abilities.
Familiarity with CRM tools and POS systems.
Willingness to work in kiosk-based retail environments with flexible shifts, weekends, and holidays.
Why Join UsSharaf DG offers a rewarding environment where high performers are recognized and rewarded. This role provides leadership growth opportunities within one of the UAE's leading telecom and electronics retail partners.
About the Company
Sharaf DG is one of the largest electronics and lifestyle retailers in the UAE with a strong presence across the GCC. In addition to retail, the company partners with leading telecom providers to deliver innovative mobility and connectivity solutions through kiosks and dedicated sales teams.
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