Product Manager

OverviewAbout Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offers 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and a five-star spa and is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.About The PositionWe are seeking an experienced and guest-centric Gaming Product Manager to lead the development, enhancement, and management of our casino gaming digital products for our upcoming integrated resort in Ras Al Khaimah, UAE. The ideal candidate will possess a deep understanding of gaming ecosystems (both digital and land-based), with proven experience working on gaming platforms, content, user interfaces, and complex technical products.This role involves defining product strategies that elevate the player experience and ensuring successful delivery in close partnership with design, engineering, IT, and vendor teams. The successful candidate will not only define what needs to be built and why but will also collaborate with development and technical teams on how solutions should be implemented in line with the product vision. Demonstration of these technical collaboration skills will be a key part of the recruitment process, with candidates able to leverage modern AI tools to enhance efficiency and decision-making.The role also requires ensuring that all gaming experiences are seamless, compliant with the regulatory framework established by the General Commercial Gaming Regulatory Authority (GCGRA), and operationally effective.ResponsibilitiesProduct Strategy & Vision: Lead the end-to-end development of casino gaming digital products and features, ensuring alignment with regulatory, operational, technical, and guest experience standardsDraft comprehensive Business Requirement Documents (BRDs) and detailed product specifications, integrating input from business units, operations, guest journey mapping, and development teamsDefine, prioritize, and communicate product features in collaboration with stakeholders, designers, developers, and IT/engineering teams. Partner with technical leads and architects to ensure product requirements are feasible and implemented in an efficient, scalable, and maintainable wayTranslate complex gaming and regulatory requirements into intuitive, user-friendly digital experiencesTech & Development Collaboration: Work with development teams throughout the product lifecycle, from requirements and architecture reviews to sprint planning, delivery, and QAEnsure clear articulation of the what, the way, and the how in product deliverables to align business objectives with technical implementation. Understand and challenge technical trade-offs, system dependencies, and integration complexities. Champion agile and iterative delivery, ensuring alignment between product roadmaps and engineering capacityVendor Management: Evaluate and shortlist third-party technology vendors, ensuring alignment with product, business, and technical requirementsCoordinate with procurement, IT, and app teams during vendor onboarding and integration. Oversee and validate vendor platform/system integration into the resort’s gaming infrastructure in partnership with engineering teams. Build and maintain strong, collaborative relationships with vendors to optimize delivery, technical quality, and long-term performanceStakeholder Collaboration: Act as the key liaison among internal teams, including casino operations, marketing, legal/compliance, design, IT, and developmentFacilitate cross-functional discussions to ensure business and technical goals remain aligned. Present product updates, technical dependencies, and delivery milestones clearly to leadership. Establish continuous feedback loops with both business stakeholders and engineering to refine directionCustomer & Player Experience Focus: Champion the guest/player perspective in all product-related decisions. Analyze player behavior and feedback to inform continuous product improvements. Ensure that digital gaming products deliver engaging, reliable, and seamless experiences across all touchpointsCompetitor & Market Analysis: Stay informed on emerging trends and innovations in the global gaming and casino industry. Conduct competitive benchmarking and market analysis to identify gaps and opportunities. Use insights to guide product direction and maintain competitive edge. Monitor the regulatory landscape and stay current with GCGRA updates and guidelinesDesign & Analytics Collaboration: Work closely with UI/UX designers to create wireframes, prototypes, and high-fidelity designs that enhance the gaming journeyCoordinate with the analytics team to define KPIs and performance metrics for digital gaming products. Use data insights to refine features, identify new opportunities, and ensure measurable impactAbout YouThe ideal candidate for this position will have the following experience and qualifications:Proven experience managing digital gaming products or platforms (web and/or mobile). Strong knowledge of casino operations, gaming technology, and digital product lifecyclesAbility to write clear product specs and BRDs that detail what to build and how it should be implemented. Familiarity with vendor evaluation, onboarding, and system integrationExcellent communication and interpersonal skills for managing cross-functional stakeholders. Strong collaboration skills with design, marketing, analytics, and compliance teamsDeep understanding of UX principles, especially in gaming or entertainment platforms. Data-driven mindset with excellent analytical and problem-solving abilitiesExperience working in fast-paced environments with multiple concurrent projects. Passion for creating engaging, compliant, and guest-centric gaming experiencesProficiency in product management tools (e.g., JIRA, Asana, Figma, Miro, Analytics dashboards). Proficiency in using AI-powered product management, design, and analytics tools to increase efficiency, accelerate documentation, and improve decision-makingMin of 5 years of experience in digital product management, ideally with a focus on gaming, retail sportsbook or igaming products. Experience in a regulated industry, such as gaming, finance, or healthcareBachelor’s degree in business, Product Design, Computer Science, or a related fieldAbout Wynn Al Marjan Island’s BenefitsWe offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
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