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Process Specialist

2 weeks ago

Dubai, Dubai, United Arab Emirates Al-Futtaim Full time
Roles and responsibilities

To manage procurement systems like ARIBA & SAP, lead digital initiatives, drive system improvement & automation, help P2P rollouts, and optimize procurement processes. Functional support of business users in system adoption, resolve system issues, oversee migrations, and enhance catalog adoption for efficiency, savings, and compliance.

What You Will Do

Digital Transformation & Automation

  • Lead and execute procurement digitalization initiatives, identifying automation opportunities to enhance efficiency.
  • Implement AI, RPA (Robotic Process Automation), and analytics tools to improve procurement operations.
  • Achieve measurable cost savings and process efficiencies through automation (e.g., % reduction in manual transactions, processing time).
  • Use data analytics to drive continuous improvements in sourcing and purchasing strategies.
  • Increase procurement process efficiency and accuracy, measured by reduced cycle times and error rates.

ARIBA P2P Implementation Support

  • Successfully plan and execute future P2P rollouts, ensuring system optimization and process automation.
  • Reduce manual procurement tasks by increasing the adoption of ARIBA functionalities.
  • Ensure master data accuracy, supplier enablement, catalog creation, and user training are completed on schedule.
  • Drive post-go-live system stability and user adoption through continuous training and support.
  • Align procurement, finance, and IT teams to streamline workflows and improve system integration.
  • Define and implement best practices for strategic sourcing suite including e-sourcing, contract management, supplier collaboration, and invoice automation.

ARIBA P2P user support

  • Provide functional support for seamless digital procurement operations across the Group for all ARIBA modules.
  • Ensure high user adoption and satisfaction by resolving system-related issues within defined SLAs.
  • Improve ARIBA P2P and SAP S4 Hana system usage, reflected in enhanced compliance and transaction accuracy.
  • Act as a liaison between business units and IT support teams to ensure efficient problem resolution and minimal downtime.
Desired candidate profile
  • Convert supplier rate cards into ARIBA Catalogs to improve Purchase Requisition (PR) efficiency.
  • Increase catalog adoption rate, leading to improved compliance and cost savings.
  • Drive spend consolidation by optimizing catalog usage and promoting preferred suppliers.

Supplier Enablement & invoicing support

  • Register and onboard new suppliers onto the ARIBA Network (AN) within defined timelines.
  • Conduct supplier training sessions to ensure smooth electronic transactions.
  • Increase supplier transaction volume through ARIBA, reducing reliance on manual processes.
  • Support suppliers in submitting invoices through the ARIBA Network with minimal issues.
  • Improve invoicing efficiency by addressing supplier concerns and ensuring compliance with invoicing guidelines.

Required Skills

Required skills to be successful

  • Hands-on experience working with ERP tools like SAP MM & procurement specific system like ARIBA P2P.
  • Candidate should have the caliber of grasping business processes and procurement solution to keep the business running smoothly.
  • Preferably Arabic speaker with good command of English.
  • Good command creating visual presentations and reporting.
  • High organizational skills and good business instincts.
  • Analytical and problem-solving with high attention to details.
  • A team player who is flexibility towards work demand, meeting deadlines, multi-tasking & ability to work under pressure.

Role

What equips you for the role

  • Minimum 7-8 years of Procurement domain experience supporting procurement tools like ARIBA, Coupa, SAP, Ivalua etc.