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Director - Online Marketplace
3 weeks ago
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.
Job Summary:
As the Director - Online Marketplace you will be responsible for driving Online Marketplace Trade for multiple GMG businesses across all GMG verticals. Your primary objective will be to drive the launch or growth and success of our marketplace businesses, ensuring their alignment with our overall digital and omnichannel strategies. You will collaborate closely with cross-functional teams, including Operations, Transformation, Catalog, Growth, BI - Analytics, IT and, Finance to achieve revenue and profitability goals. You will have a particular focus on accelerating the growth of Quick commerce & marketplace for Food in the UAE and rapidly grow the Asian Sports marketplace business.
Accountabilities
Strategy and Planning:
- Develop and implement the marketplace strategy in alignment with the overall organizational goals and objectives.
- Identify growth opportunities, market trends, and emerging technologies to drive continuous improvement and innovation within the Online Marketplace space.
- Create and execute strategic plans for each Online Marketplace business, outlining clear objectives, milestones, and KPIs.
- Drive the day-to-day trading operations on all our Online Marketplaces.
- Oversee the sales and margin of the Online Marketplace brands, monitor performance, and take proactive measures to achieve revenue and profitability targets.
- Analyze sales data, market trends, and competitive landscape to identify areas for growth and profitability improvement.
- Develop and manage budgets, forecasting revenue and KPIs accurately.
Team Leadership and Management:
- Build, lead, and motivate a high-performing Online Marketplace team, providing clear direction and setting performance expectations.
- Foster a collaborative and inclusive work environment, encouraging professional development and growth opportunities for team members.
- Conduct regular performance evaluations, provide feedback, and implement training programs to enhance the team's skills and expertise.
- Collaborate closely with marketing teams to develop effective digital marketing strategies, including SEO, SEM, email marketing, and social media campaigns, to drive traffic and conversion.
- Partner with category managers and merchandising teams to ensure effective product assortment, pricing strategies, and inventory management.
- Work closely with technology and IT teams to optimize the ecommerce platforms, enhance user experience, and ensure seamless integration with other systems.
Cross-Functional Collaboration:
- Collaborate closely with the Transformation team to integrate GMG systems to a marketplace aggregator.
- Work closely with Data & Catalog teams to ensure an exhaustive product offering and qualitative product data.
- Commercial acumen and ability to analyze and interpret data.
- Previous experience working with the Southeast Asian market (Singapore, Malaysia, Hong Kong, etc.).
- Understanding of the Food marketplace business and ability to work with fresh perishable goods.
- Strong understanding of ecommerce and marketplace business, supply chain, and logistics operations.
- Ability to create efficient workflows and build lean teams.
Job Requirements
- Bachelor's degree in business, marketing, or a related field (master's degree preferred).
- Minimum of 8 years of experience in a relevant field.
- Proficiency in English (written and verbal). Additional language proficiency may be beneficial (e.g., Arabic).
- Other valuable skills: Result orientation, accountability & ownership, and problem-solving skills.
Why Join GMG?
At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.
If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.
What we offer?
- An opportunity to become part of diverse teams with international exposure.
- Comprehensive family medical insurance.
- Family residency sponsorship and flight allowances.
- Up to 30% discount in our premium retail sports brand stores.
- Up to 20% discount in our pharmacy chain.
- Director
- Full-time
- Marketing
- Industries
- Retail
