Account Manager

2 weeks ago

Ajman, Ajman, United Arab Emirates Mars Used Computer TR LLC Full time
  • Opening new accounts and growing distribution network as well sales volume under the guideline of company strategies.
  • Develop and maintain positive relationships with wholesalers, ensuring that the needs of the wholesale accounts are met in a timely and efficient manner, resolving any issues or problems that may arise with wholesale accounts.
  • Introducing new products, convincing customers, and following up until achieving final results.
  • Delivering a unique customer experience while engaging and providing timely service.
  • Surveying and updating information about competitors and customers' opinions.
  • Recruiting, leading, training, coaching, allocating customers, and supporting the management of a team of 1-5 account executives.
  • Achieving revenue targets for the "Target customers" and total sales revenue for the entire team.
  • Achieving distribution targets by brand and relevant customer segmentation.
  • Developing and leading negotiations with new group deal contracts.
  • Developing and coordinating the National 5-star hotels channel, group deals, and international chains for proposals, contracts, events (before and after), and monthly briefings to follow up.
  • Ensuring execution, performance, compliance, and investment in existing contracts.
  • Developing and achieving brand sales and visibility guidelines defined by outlet segmentation and classification.
  • Maintaining relationships with customers.
  • Ensuring monthly and weekly reports are completed as requested (e.g., performance tracking of promotions/deals, sales, routing, activities).
  • Directly implementing the company sales policy in terms of pricing and promotion, taking orders, and executing promotions (DISPLAY) in line with the company requirements.
  • Making reports (Monthly brands performance, Universe, sales volumes, deals tracking, customers' issues, etc.) to the General Manager.
  • Managing sales forecasts to ensure no stock outages or overstock.
  • Building and developing private customers for the premium products segment.
  • Maintaining working relationships with key stakeholders, e.g., South On-Premises team, Regional Sales team, traditional trade (wholesale team), Events & Marketing team, Customer service team, accounting team, and Brand Principles.
  • Ad hoc tasks as required by management.

REQUIREMENTS:

  • Graduate degree from a university.
  • 4+ years' experience leading an ON Trade sales team in the wine/spirit/FMCG industry.
  • Experience dealing with 5-star hotels and premium cocktail bars.
  • Dynamic, self-motivated leader with a proven track record in developing team capabilities.
  • Proven success in achieving business revenue and brand objectives.
  • Good communication and negotiation skills with customers at different levels.
  • Excellent relationship and networking skills for international communication.
  • Positive attitude towards customers.
  • Excellent quick actions and solutions for customer requirements or problems that may arise.
  • Enthusiastic, passionate, creative, willing to learn, and enjoy challenges.
  • Flexible working hours, able to visit outlets at night, and travel when required.
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