Receptionist for Wellness Center with UAE exp

2 days ago


Business Bay, United Arab Emirates Ontime Group Full time

Description Ontime Group is thrilled to announce an opening for a Receptionist with experience in wellness centers in the UAE. This role is essential in providing a welcoming environment and offering exceptional customer service to our clients. As the first point of contact you will assist in promoting a holistic approach to health and wellness. Responsibilities Greet and assist clients upon arrival with warmth and professionalism Manage incoming phone calls schedule appointments and maintain the wellness centers calendar Provide clients with information about wellness programs services and treatments available Assist with the check-in process ensuring all necessary forms are completed and records are updated Maintain cleanliness and organization of the reception area and waiting room Handle billing inquiries process payments and assist with insurance verification when required Work collaboratively with the wellness team to ensure a seamless client experience Respond to client inquiries and resolve any concerns in a timely and courteous manner Requirements Proven experience as a Receptionist in a wellness center or similar environment in the UAE Strong communication and interpersonal skills Excellent customer service skills with a proactive approach Experience with appointment scheduling and managing calendars Familiarity with electronic medical records and office software Detail-oriented with strong organizational skills Ability to multitask and thrive in a fast-paced setting Professional appearance and friendly demeanor Fluency in English; additional languages are an advantage Benefits Salary Benefits Key Skills Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette Employment Type : Full Time Experience: years Vacancy: 1



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