Coordinator Rider Engagement
منذ يوم
abu dhabi, الإمارات العربية المتحدة
Delivery Hero
دوام كامل
مجانًا عبر البريد الإلكتروني أو Google
احفظ هذه الوظيفة وحافظ على تنظيم بحثك
قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
مجانًا عبر البريد الإلكتروني أو Google
بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
Whats On Your Plate
- Monitor and improve Rider Performance and Compliance
- Lead Rider Recruitment for the allocated zones
- Lead a Team of Rider Coordinators and/or Rider Captains
- Manage rider roster with proper allocation of shifts/breaks/offdays etc
- Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor
- Inventory management and usage compliance of Rider equipments
- Groom rider quality (behaviour appearance professionalism presentational etc)
- Setting up a performance improvement plan to improve performance of low performing riders
- Reduce rider complaints originating from customers
- Monitor riders performance on individual level and responsible for coaching/warning riders
- Audits fleet appearance and rider behavior via on ground visits
Qualifications :
What Did We Order
- Bachelors Degree
- 12 years of experience in the food/grocery tech industry is highly preferred.
- Ability to multitask and work effectively in a fastpaced environment.
- Proficient in Google Suite.
- Strong communication skills both written and verbal. English and Hindi/Urdu is a must. Arabic is a plus.
- Problemsolving skills and a proactive approach to identifying and addressing operational challenges.
- UAE Driving License is a plus.
Remote Work :
No
Employment Type :
Fulltime
Key Skills
Business Development,Employee Orientation,Public Health,Account Management,VersionOne,Conflict Management,Project Management,Relationship Management,Team Management,Customer relationship management,Human Resources,Public Speaking
Experience: years
Vacancy: 1