Order Taker
احفظ هذه الوظيفة وحافظ على تنظيم بحثك
قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
- Answer in-room dining calls promptly and courteously
- Take and accurately record guest food and beverage orders
- Confirm room numbers order details and special requests
- Assist guests with menu selections and provide recommendations
- Explain menu items ingredients and available options when required
- Enter orders accurately into the POS system
- Communicate dietary requirements and allergies to the kitchen team
- Coordinate with kitchen and service teams to ensure timely order delivery
- Follow up on orders to ensure guest satisfaction
- Handle guest inquiries requests and complaints professionally
- Promote additional food and beverage items where appropriate
- Maintain accurate order records and guest preferences
- Follow hotel service hygiene and safety standards
- Maintain a professional and friendly telephone manner
Qualifications :
- High school diploma or equivalent
- Previous experience in in-room dining room service food and beverage or a similar hotel role
- Good knowledge of food and beverage products and service standards
- Excellent verbal and telephone communication skills
- Good English communication skills
- Basic computer and POS system knowledge
- Strong customer service and interpersonal skills
- Excellent attention to detail and order accuracy
- Ability to work effectively under pressure in a fast-paced environment
- Professional appearance and positive attitude
- Ability to work flexible shifts weekends and public holidays
- Additional language skills are an advantage
- Foster an inclusive environment where every individual feels valued and respected
- Create an environment where colleagues are empowered supported and recognized
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1
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