IT Executive

منذ 22 ساعات

dubai, dubai emirate, الإمارات العربية المتحدة Bur Dubai Medical Fitness & Occupational Health Screening Center دوام كامل

Candidates with relevant home-country experience are welcome to apply

ABOUT THE ROLE

We are looking for a motivated and technically capable IT Executive to join our Medical Fitness Center. The candidate will be responsible for providing day-to-day IT support, maintaining computer systems and networks, troubleshooting hardware and software issues, and ensuring smooth operation of IT systems across the center.

Candidates with 1-2 years of relevant experience are preferred. Home-country experience will also be considered.

KEY RESPONSIBILITIES

  • Provide first-level IT support to staff and resolve day-to-day hardware and software issues.
  • Install, configure, maintain, and troubleshoot computers, printers, scanners, biometric devices, and other IT equipment.
  • Monitor and maintain LAN, Wi-Fi, internet connectivity, and basic network infrastructure.
  • Troubleshoot issues related to Windows, Microsoft Office, email, printers, scanners, and other commonly used applications.
  • Provide technical support for biometric attendance systems and assist with employee attendance-related technical issues.
  • Support medical center systems, including LIS/HIS and other healthcare-related applications, in coordination with relevant vendors and support teams.
  • Maintain and update IT assets, equipment records, software licenses, and user access records.
  • Create and manage user accounts, system access, passwords, and basic security settings.
  • Ensure regular backup of important data and assist in maintaining data security and confidentiality.
  • Coordinate with external IT vendors and service providers for repairs, installations, maintenance, and technical support.
  • Monitor IT equipment and identify potential technical issues before they affect daily operations.
  • Provide technical assistance during system upgrades, software installations, and new equipment setup.
  • Maintain proper documentation of IT incidents, troubleshooting activities, and equipment maintenance.
  • Ensure IT systems are functioning properly across reception, laboratory, radiology, medical examination, and administrative areas.
  • Follow healthcare data confidentiality, cybersecurity, and internal IT policies.

REQUIRED QUALIFICATIONS

  • Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • 1-2 years of IT support or IT administration experience.
  • Home-country experience will be considered.
  • Good knowledge of Windows operating systems, Microsoft Office, hardware, printers, and basic networking.
  • Basic knowledge of LAN, Wi-Fi, routers, switches, and troubleshooting.
  • Experience with biometric attendance systems will be an advantage.
  • Experience in a healthcare or medical environment will be an added advantage.
  • Good communication and problem-solving skills.
  • Ability to work independently and respond quickly to technical issues.
  • Willingness to work in a fast-paced medical fitness center environment.

DESIRED SKILLS

  • Hardware & Software Troubleshooting
  • Biometric Attendance Systems
  • Basic Cybersecurity Awareness

WHAT WE OFFER

  • Professional work environment
  • Opportunity to gain experience in the healthcare/medical fitness sector