Quality Assurance

1 week ago


Business Bay, United Arab Emirates Black Pearl Consult Full time

The Quality Assurance (QA) Specialist is responsible for ensuring that all healthcare services meet established standards of quality safety and performance. This role involves developing implementing and monitoring quality assurance policies and procedures supporting accreditation readiness and promoting a culture of continuous improvement across the healthcare facility. Key Responsibilities: Monitor compliance with regulatory standards (e.g. JCIA ISO DOH DHA MOH). Assist in the development and implementation of quality improvement initiatives. Collect analyze and report clinical and operational quality data. Coordinate internal audits and participate in external accreditation surveys. Investigate adverse events patient complaints and incidents; support root cause analysis and corrective actions. Collaborate with clinical and administrative departments to implement performance improvement strategies. Maintain documentation of quality assurance activities audits and outcomes. Support training and awareness sessions related to quality standards and patient safety. Participate in risk management and infection control activities as needed. Contribute to the development and review of policies procedures and clinical guidelines. Use tools such as KPIs dashboards and quality scorecards to track and report performance. Requirements Qualifications and Experience Required: Bachelor Healthcare Health Information Management Science Communications Business or related field or equivalent combination of experience and education. Masters in Healthcare or related field. Experience of minimum 5 years in the healthcare quality field in activities relevant to the roles Experience of 2 years - Progressive experience in patient safety or facilitating interdisciplinary improvement teams in a healthcare setting or other relevant experience Knowledge and Skills Required Ability to develop implement and monitor policies and procedures to ensure ongoing compliance with healthcare regulations standards and best practices. Ability to provide leadership in accreditation and compliance matters including providing training education and support to staff at all levels of the organization. Expertise in managing the accreditation process for healthcare facilities including knowledge of the requirements and standards set by accrediting bodies and experience in guiding organizations through the accreditation process. In-depth understanding of healthcare regulations standards and accreditation requirements is crucial. Proficiency in analyzing data related to quality and compliance and the ability to generate reports and insights to support decision-making and quality improvement initiatives are crucial. Strong project management skills in planning executing and overseeing accreditation and compliance-related initiatives including the ability to lead and manage projects focused on quality and compliance. Skills in identifying areas for quality improvement within the organization conducting audits and assessments and implementing measures to drive continuous improvement in the quality of care and services. Strong problem-solving skills critical thinking abilities and the capacity to address complex quality and compliance challenges within the healthcare environment. Strong understanding of clinical practices procedures and healthcare delivery systems is essential. Strong communication skills and interpersonal skills required. WORK LOCATION - DUBAI UAE. Follow the Black Pearl channel on WhatsApp. To learn about other vacancies we have please feel free to visit our website - Disclaimer: Please note that Black Pearl will never ask any of its candidates for any payment in exchange for our service in helping candidates find a job. Our service is free to our candidates and the recruitment fee is paid by our clients. If you receive any emails SMS or calls requesting you to pay from someone claiming to be an employee of Black Pearl before they can process your application please report and write an email to or contact our office at. Key Skills Invoicing,Information Technology Sales,IT Support,Audio Visual,Database Administration Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 25000 - 25000



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