IT Specialist

Dubai, United Arab Emirates | Posted on 08/20/2026

Are You Ready for a Daring Challengewith The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotelsand Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standardacross the Industry.

Join the FIVE Tribe - and Get Ready toMake Waves.

The Candidate

A Driven Self-Starter, you have ExcellentCommunication, Leadership and Organisational Skills. As an Astute Creative andCritical Thinker, you can Conceptualise and Implement Innovative Solutions in aFast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye andYou Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do’ AttitudeCoupled with An Inherent Flair for Taking Ownership Makes You a HighlyMotivated Go-Getter.

Your Outgoing and Approachable Nature enables you toSeamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring thatTheir and Your Journey at FIVE is nothing short of Sensational. Joining ourInformation Technology Team as an ITSpecialist will Empower you to deliver Exceptional Experiences across ouraward-winning Lifestyle Destinations. Jump on Board and Unlock your Potentialin a Buzzing Environment that will take your Career to New Heights

Compensation

• A fixed monthly salary ofAED 2,600 (including accommodation) offered as part of this exciting career opportunity.

What We’re Looking For

• A minimum of 6-8 years of Supervisory Experience in aHigh-Volume Environment within the UAE in a Specialised IT Role.
• A Bachelor's Degree in Computer Science, InformationTechnology, or a related field would be advantageous.
• An exquisite track record as an IT Specialist or in asimilar capacity within a hotel or Hospitality Environment, to elevate FIVE'sGold Standard to New Heights.
• Unparalleled knowledge of computer systems, networks,hardware, and software, with hand-crafted expertise in the field.
• Proficiency in troubleshooting and resolving technicalissues, adding a touch of first-in-class problem-solving to every task.
• Familiarity with Hotel-Specific Applications andProperty Management Systems is a plus.
• Proven experience in Project Management and theexceptional ability to handle multiple tasks simultaneously.
• Desirable certifications, such as CompTIA A+,Network+, or Microsoft Certified Solutions Associate (MCSA), signify anindustry-leading commitment to continuous improvement.
• A strong understanding of Industry Regulations isbeneficial.
• A Proactive Nature, coupledwith a meticulous Eye for Detail, ensuring every aspect of the Operation iscurated to perfection.
• Excellentcommunication and interpersonal skills, leveraging strong verbal and writtenskills to engage effectively with guests, FIVE Tribe Members, and stakeholders.
• Next-Level Organisational andSupervisory skills, effectively leading and inspiring the FIVE Tribe to NewHeights.
• Find creative solutions and takeownership of all duties and tasks assigned, while ensuring an unparalleledJourney at FIVE.
• Skills in Improving CustomerSatisfaction and Driving Profitability, showcasing a commitment toIndustry-Leading Standards.
• ‘FIVE-Styled’Visionary thinking by findingcreative solutions, while taking Ownership for all duties and tasks assigned.
• Impeccable communicationskills, both verbal and written, with fluency in English. Additional languagesare a plus.
• A hands-on attitude, fuelledby a ‘Can-Do’ Spirit.

KeyResponsibilities

• Offers next-levelTechnical Support to FIVE Tribe Members and Guests, addressing hardware,software, and network-related issues.
• Troubleshoots andresolves technical problems promptly, ensuring minimal disruption to FIVE'sOperations, adding a personalised touch to each solution.
• Assists in the Setupand Configuration of computer systems, printers, and other IT equipment,ensuring a ‘FIVE-Star’ experience for users.
• Promptly responds tosupport tickets and inquiries, meticulously Documenting Issues and Resolutions,adding a sensational level of professionalism to each interaction.
• Expertly monitorsand maintains FIVE's computer Networks, both wired and wireless, guaranteeingexquisite Connectivity, top-notch performance, and robust Security Protocols.
• Diligentlyimplements Network Security Measures, ensuring an industry-leading level of Protectionfor Data Integrity, while curating regular Audits for comprehensive Security Assessments.
• Installs, configuresand maintains servers, switches, routers, and other network devices, using visionaryExpertise to Optimise Network Performance.
• Collaborates closelywith vendors and service providers, enhancing Troubleshooting Efforts fornetwork connectivity and performance, ensuring a boundary-breaking ITExperience.