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Fujairah, United Arab Emirates Fujairah Rotana Resort & Spa Full time

Job Description We are currently looking for dynamic and self‑motivated Food & Beverage professionals who want to move their careers forward. Responsibilities Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel. Greet and seat customers and serve them in a professional, discreet and personalized way. Acquire in‑depth knowledge of the food and beverage menu of the assigned outlet to assist and provide advice to guests. Consistently monitor quality of food & beverage being served. Practice good customer relations and attend to customer complaints/queries satisfactorily. Maintain hygiene and cleanliness standards in the outlet and upkeep of all service equipment. Handle all service preparations before, during and after the service (mise‑en‑place and mise‑en‑scène). Ensure minimum wastage, breakage and spoilage. Actively use upselling techniques to exceed guest expectations and increase revenue. Qualifications You should ideally have a diploma or degree in hospitality or vocational training in food & beverage, with previous experience as a waiter/waitress in a high‑volume restaurant. A good command of English and additional skills such as guest service and interpersonal abilities are essential. Knowledge & Competencies Adaptability Customer Focus Recognizing Differences Taking Responsibility Teamwork Understanding the Job Seniority level Entry level Employment type Full-time Job function Customer Service Industries Hospitality #J-18808-Ljbffr