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Retail Store Associate

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates GMG Full time
Roles and responsibilities

RetailStore requires a blend of customer service,organizational, and technical skills to ensure smooth operationsand create a positive shopping experience. Below are the essentialskills for a retail store employee:

1.Customer ServiceSkills

  • PositiveInteraction : Greeting customers warmly and assistingwith theirneeds.
  • Problem-Solving :Handling complaints or issues professionally andefficiently.
  • ProductKnowledge : Understanding the store'sinventory to provide accuraterecommendations.

2.CommunicationSkills

  • VerbalCommunication : Explaining products, promotions, orpolicies clearly tocustomers.
  • ListeningSkills : Understanding customer requests andaddressing their concerns.
  • TeamCommunication : Collaborating with colleagues andmanagers effectively.

3.SalesSkills

  • Upsellingand Cross-Selling : Recommending additional orcomplementary products to boostsales.
  • Persuasion :Encouraging customers to make purchases through confident productexplanations.
  • GoalOrientation : Meeting sales targets or quotas as setby management.

4.TechnicalSkills

  • Point-of-Sale(POS) Systems : Proficiency in operating cashregisters, barcode scanners, and card paymentsystems.
  • InventoryTools : Using stock management systems to checkavailability and update inventoryrecords.
  • BasicMath : Accurately calculating discounts, taxes, andchange during transactions.

5.OrganizationalSkills

  • Merchandising :Arranging displays to be visually appealing andorganized.
  • InventoryManagement : Monitoring stock levels, restockingshelves, and preventing overstock orshortages.
  • TimeManagement : Balancing tasks like assistingcustomers, restocking, and cleaningefficiently.

6.Attention toDetail

  • Ensuring pricetags, promotions, and product placement arecorrect.
  • Checking for expired or damaged goodsand removing them promptly.
  • Maintainingcleanliness and orderliness in thestore.

7.Adaptability

  • Flexibility :Adjusting to changing tasks, schedules, or customerdemands.
  • Problem-Solving :Finding solutions for unexpected challenges, like handling returnsor locating items.

8.Teamwork

  • Supportingcolleagues during busy times, such as during sales or inventoryaudits.
  • Contributing to a positive workenvironment and helping achieve collectivegoals.

9. PhysicalStamina

  • Standing forextended periods and walking throughout thestore.
  • Lifting and carrying products or movingstock as needed.

10.Ethics andIntegrity

  • Handlingmoney and sensitive customer informationresponsibly.
  • Following store policies andupholding the brand's values.
Desired candidate profile

RetailStore requires a blend of customer service,organizational, and technical skills to ensure smooth operationsand create a positive shopping experience. Below are the essentialskills for a retail store employee:

1.Customer ServiceSkills

  • PositiveInteraction : Greeting customers warmly and assistingwith theirneeds.
  • Problem-Solving :Handling complaints or issues professionally andefficiently.
  • ProductKnowledge : Understanding the store'sinventory to provide accuraterecommendations.

2.CommunicationSkills

  • VerbalCommunication : Explaining products, promotions, orpolicies clearly tocustomers.
  • ListeningSkills : Understanding customer requests andaddressing their concerns.
  • TeamCommunication : Collaborating with colleagues andmanagers effectively.

3.SalesSkills

  • Upsellingand Cross-Selling : Recommending additional orcomplementary products to boostsales.
  • Persuasion :Encouraging customers to make purchases through confident productexplanations.
  • GoalOrientation : Meeting sales targets or quotas as setby management.

4.TechnicalSkills

  • Point-of-Sale(POS) Systems : Proficiency in operating cashregisters, barcode scanners, and card paymentsystems.
  • InventoryTools : Using stock management systems to checkavailability and update inventoryrecords.
  • BasicMath : Accurately calculating discounts, taxes, andchange during transactions.

5.OrganizationalSkills

  • Merchandising :Arranging displays to be visually appealing andorganized.
  • InventoryManagement : Monitoring stock levels, restockingshelves, and preventing overstock orshortages.
  • TimeManagement : Balancing tasks like assistingcustomers, restocking, and cleaningefficiently.

6.Attention toDetail

  • Ensuring pricetags, promotions, and product placement arecorrect.
  • Checking for expired or damaged goodsand removing them promptly.
  • Maintainingcleanliness and orderliness in thestore.

7.Adaptability

  • Flexibility :Adjusting to changing tasks, schedules, or customerdemands.
  • Problem-Solving :Finding solutions for unexpected challenges, like handling returnsor locating items.

8.Teamwork

  • Supportingcolleagues during busy times, such as during sales or inventoryaudits.
  • Contributing to a positive workenvironment and helping achieve collectivegoals.

9. PhysicalStamina

  • Standing forextended periods and walking throughout thestore.
  • Lifting and carrying products or movingstock as needed.

10.Ethics andIntegrity

  • Handlingmoney and sensitive customer informationresponsibly.
  • Following store policies andupholding the brand'svalues.
Key Skills
Retail products,Retail Trade,RetailMarket
Employment Type : Full-time
Department / Functional Area: Retail
Experience: years
Gender: Male
Vacancy: 1