Technician - ELV Systems

1 week ago

Dubai, Dubai, United Arab Emirates Serco Full time

We are a multinational organization with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".

We are looking for an ELV Systems Technician to carry out necessary preventative, corrective, and breakdown maintenance on electronic equipment and systems, individually or as part of a technical team, within the designated area, whilst ensuring minimal disruption to the operations. You should be able to carry out all technical and safety instructions from staff, to conform to policy and procedures.

Key Accountabilities
  • Ability to conform to all general and specific technical safety requirements at all times to ensure the health, safety & welfare of self and others at work.
  • Knowledge of Building Management Systems (BMS).
  • Knowledge in the use & interpretation of Local and International Electronic Standards and Regulations.
  • Ability to raise & complete PMS fault report sheets, daily utilization reports, and CMMS work orders.
  • Ability to adopt a logical or methodical approach to troubleshooting & fault finding on electronic / ELV systems.
  • Can correctly setup and use electrical test equipment and interpret the test results on integrated electronic / ELV systems.
  • Ensure compliance with the Serco Management System and all relevant business processes, procedures, and work instructions to deliver all work with appropriate quality and governance standards.
  • Ensure security and integrity of all data provided including reporting performance, finance, and customer information, reference Serco non-disclosure policy.
  • To exercise personal duty of care for their own health, safety, and welfare and for those affected by their acts or omissions.
  • Report any accidents, incidents, breaches, or potential breaches to appropriate management or the speak up process.
Specific Requirements
  • High School Certificate.
  • Industrial Training Institute Diploma in Electronic System maintenance or equivalent.
  • IOSH Working Safely Certificate or equivalent.
  • Current valid UAE driving licence is desirable.
  • Minimum six (6) years of experience within an electronics / ELV maintenance or similar environment.
  • Ability to communicate with staff, stakeholders, and customers in oral and written English.
  • Ability to construct technical reports and spreadsheets and presentations using MS Office (Word / Excel / PowerPoint).
  • Ability to perform safely and correctly the following on complex extra low (ELV) equipment and systems.
What's in it for you?

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:

  • Competitive monthly pay and allowances that are commensurate with the role and industry standards.
  • Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing.
  • We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards.
  • We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones.
  • We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture.
  • We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
  • As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.
Join Us

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.

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