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Housekeeping Attendant

3 weeks ago

Al Fujairah City, Fujairah, United Arab Emirates Fujairah Rotana Resort & Spa Full time
Job Description
We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeping Attendant, you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures. Your role will include key responsibilities such as:
  • Receive work assignment, keys, and supplies from the supervisor and sign the key log book accurately.
  • Clean rooms and bathrooms, performing any combination of the following duties.
  • Keep fire exits and stairways clear of any obstruction.
  • Check and report any maintenance work required immediately.
  • Pick up any litter from corridors and pathways.
  • Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets.
  • Make bed, wash sink, bathtub, toilet, tiles, mirrors, and floor, and polish brass and metal.
  • Replenish bathroom supplies and room supplies.
  • Tidy and arrange neatly guest toilet articles on vanity top and spot clean carpet when necessary.
  • Clean and keep the guest corridors, service pantries, and service areas neat and tidy at all times.
  • Remove Room Service tray and trolley from guestroom and corridors.
  • Inform valet service to collect guests' clothes for laundry, dry cleaning, or pressing services.
Skills
Education, Qualifications & Experiences
You should ideally have vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring, dedicated individual with good cross-cultural sensitivity and the willingness to put in extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast-paced environment and enjoy working with a multi-cultural team and guests alike, while possessing the following additional competencies:
  • Understanding the Job
  • Taking Responsibility
  • Recognizing Differences
  • Customer Focus
  • Adaptability
  • Teamwork
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