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Plug-Ins is a leading multi-brand consumer electronics and IT retailer in the UAE and acknowledged favourite with discerning customers. An Al-Futtaim group company, Plug-Ins represents over 350 leading brands through an established network of four stores located in popular shopping destinations: Dubai Festival City, The Dubai Mall, Al-Ghurair City and Marina Mall in Abu Dhabi. Plug-Ins enjoys high-brand recognition across the Middle East and is known for its leadership position and trend-setting initiatives. Plug-Ins has made buying electronics an enjoyable experience with customer-friendly layouts, excellent service, and knowledgeable staff; all key ingredients of its customer service philosophy.
In this role, you will be responsible for:
- Providing excellent customer service
- Processing transactions quickly and accurately
- Advising customers
- Winning sales to meet targets
- Maintaining eye-catching effective displays within the store
- Following operating procedures
- Providing customers with an enjoyable shopping experience
To be successful in winning this role, you will be able to demonstrate:
- Experience in the retail industry, preferably in the Electronics industry
- Excellent communication and negotiation skills ideally in multiple languages
- Familiarity with computer use
- Good presentation and excellent personal organisation
- Comfortable with shift work
- Ability to work in a team
- Flexibility and punctuality
About The Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial, and services organisation, positioning itself as one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman, and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group's continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service, and social responsibility that define its core business philosophy. This, linked with the Group's belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
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