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Sales Operations

2 weeks ago

Dubai, Dubai, United Arab Emirates Bayut Full time

As the Sales Operations - Training Specialist, you will be responsible for delivering, managing, and enhancing the training program(s) and tools to ensure that training audiences develop the requisite knowledge, skills, and abilities to be impactful in their roles.

In this role, you will:

  1. Create and deliver training programs.
  2. Responsible for delivering high-quality training per the organizational needs, ensuring content delivery addresses individual learning styles in a large group setting.
  3. Contribute to the development, evaluation, and improvement of training programs, materials, and related services to meet trainee needs.
  4. Content Delivery: Help identify and select appropriate instructional methods to accelerate learning, such as individual training, group instruction, demonstrations, simulation exercises, and role play.
  5. Plan, prepare, and deliver high-quality training that meets the needs of different customer groups considering individual learning styles.
  6. Track participant attendance and compile reports for stakeholders.
  7. New Hire Training Process: Ensure new hires are well-trained and able to demonstrate compelling abilities upon completion of the training sessions.
  8. Training Needs Assessment & Evaluation: Partner with Business Units and train managers to identify training needs and individual/group performance gaps that need training and performance intervention.

Desired Candidate Profile

  1. Bachelor's in Coaching or Education preferred
  2. 2-4 years of experience as a Trainer/Coach
  3. Previous experience in creating and delivering training programs
  4. Well-versed in customer services and training techniques with the ability to learn quickly
  5. Understand the importance of training
  6. Understand design thinking routines/techniques
  7. Strong written and verbal skills and the ability to shift communication depending on the audience.
  8. Exceptional interpersonal and presentation skills
  9. Intermediate or higher Excel skills
  10. A go-getter who looks for opportunities and areas to improve
  11. Ability to embrace change within the organization in a professional and upbeat manner
  12. Desire to learn, grow and help to improve the training department and work across multiple departments as needed
  13. Ability to take full ownership of tasks and materials assigned in an honest and innovative manner
  14. Ability to multitask, prioritize, and manage time effectively
  15. Highly presentable with a responsible and professional attitude

Bayut & dubizzle is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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