Barista at InterContinental Dubai Marina Hotel

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join InterContinental Dubai Marina Hotel & Residences as Barista .

InterContinental Dubai Marina is a Five Star luxury hotel & residence in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

Your role will include but not be limited to:

• Prepare and serve a wide range of coffee, espresso-based beverages, teas, and specialty drinks, ensuring exceptional quality and presentation.
• Deliver exceptional service by building genuine guest relationships, anticipating preferences, and creating memorable experiences that encourage repeat visits.
• Actively promote and upsell signature beverages, seasonal offerings, pastries, and other menu items to maximize guest satisfaction and achieve revenue targets.
• Demonstrate in-depth knowledge of all beverage and food offerings, confidently recommending products tailored to each guest's tastes and preferences.
• Ensure consistency in beverage quality, taste, presentation, and service excellence, reflecting the luxury standards of the hotel.
• Operate and maintain coffee machines, grinders, and barista equipment, ensuring optimal performance and minimizing service interruptions.
• Monitor inventory levels of coffee beans, milk, syrups, and other supplies, proactively communicating replenishment requirements to ensure uninterrupted service.
• Assist with receiving, storing, and rotating stock inventory, and food safety standards.
• Comply with all food safety, HACCP, hygiene, and health & safety regulations while consistently maintaining the highest standards of cleanliness and sanitation.
• Build guest loyalty by recognizing returning guests, remembering preferences where appropriate, and promoting hotel dining experiences, loyalty programs, and special promotions to drive repeat business.
• Collaborate closely with the Food & Beverage team to identify opportunities for increased sales, guest engagement, and continuous improvement in service delivery.

Why you will love this job:

• Work in a dynamic, high-energy environment where no two days are the same.
• Learn new skills, receive mentorship, and have opportunities for career growth.
• Be part of a supportive team that values collaboration and fun.
• Enjoy benefits like staff discounts, and a creative, inspiring workplace.

Ideally, you'll have some or all the following qualifications and experience we're looking for:

• At least 2-4 years of relevant experience in a similar role, ideally within a high-end environment.
• Exceptional communication skills in English, both verbal and written, to connect with guests and team members.
• A natural, outgoing personality with a passion for delivering excellence in service.
• Ability to work well within a team, supporting colleagues and adapting to a variety of tasks with a positive attitude.

What you can expect from us:

• We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.
• Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.
• IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
• So, join us and become part of our ever-growing global family.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance.

We always welcome different backgrounds, experiences, and perspectives.