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Sales Coordinator

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Abu Dhabi, Abu Dhabi, United Arab Emirates Mazrui International Full time

Brief about the company: Sichem specializes in manufacturing and toll blending specialty oilfield chemicals for drilling, production and other oilfield applications. Sichem provides complete and extensive support to meet all of our customers' needs. Our skilled professionals, supported by their extensive experience in the chemical manufacturing industry, deliver technical excellence, in-market-value, and efficiency through locally manufactured and blended tailor-made solutions. Sichem is part of Mazrui International, a diversified holding group with businesses across different industries such as Oil & Gas, Chemicals, Manufacturing, Engineering Services, Real Estate, Construction, Retail, Trading, Distribution, Logistics, Transportation, Hospitality, and Education.

Job Title: Sales Coordinator

Reporting to: Sales Manager

Job Objective: To perform tasks related to routine sales coordination and other tasks as directed by Sales Manager and Sales Admin Supervisor. This includes processing purchase orders, invoicing, quotations on the ERP/Software, following up with the production team to ensure readiness of materials, and following up with customers for delivery and collection.

Key Responsibilities/Duties:

  • Issue quotations to customers according to defined procedures.
  • Follow up on quotations, communicating with customers to know the status and secure purchase orders.
  • Process customer purchase orders and verify these against quotations/pricing according to defined procedures.
  • Communicate customer product and delivery requirements to production and logistics personnel.
  • Generate and dispatch invoices to customers for goods and services provided in an accurate and timely manner.
  • Obtain accurate customer forecasts for future material requirements and communicate these to the sales team.
  • Ensure customer satisfaction by responding to customer-specific requirements, including but not limited to requests for quotations, urgent deliveries, chemical samples, product bulletins/MSDS, etc.
  • Coordinate with the finance department for the creation of customer codes, update of customer records in the system, issuance of miscellaneous invoices, and follow up on collection of receivables.
  • Provide the sales team with a full range of administrative support to assist with the sales success of the company.
  • Upkeep of sales records noting the confidentiality of such records.
  • Develop and grow good personal relationships both with external and internal customers.
  • Ensure proper management of time to meet the day-to-day demands of work.
  • Attend appropriate training to develop relevant knowledge, techniques, and skills.
  • Follow the HR and QHSE policies and procedures.
  • Participate in the sustainability program.

Specialized Knowledge: Desirable to have experience working with Oracle system.

Ability & Skills:

  • Good interpersonal and organizational skills.
  • Ability to communicate at all levels.

Experience: Minimum 2 years in Sales Administrative/Coordination role.

Academic Qualifications: Bachelor Degree.

Global Competency:

  • Personal Integrity
  • Delivering
  • Drive
  • Planning Ahead
  • Situational Awareness

Please apply by attaching your CV only if you have relevant experience and qualifications.

Due to the high volume of applications, only shortlisted candidates will be contacted.

Seniority level

Associate

Employment type

Full-time

Job function

Sales, Administrative, and Customer Service

Industries

Chemical Manufacturing, Oil and Gas, and Chemical Raw Materials Manufacturing

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