Senior Onsite IT Support Engineer – Healthcare

Mastek is seeking a Senior Field Tech Support to provide on-site IT assistance at M42 facilities, ensuring reliable hardware, software, and network operation for caregivers, staff, contractors, and end users. You will diagnose issues on end-user devices and clinical technologies, support EMR systems like Oracle Health Cerner, and coordinate with Biomedical Engineering, vendors, and application teams.

The role requires incident and service-management, training support, documentation, and