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Host/Hostess

1 week ago

Dubai, Dubai, United Arab Emirates Theartsclub Full time

Join to apply for the Host/Hostess role at The Arts Club Dubai .

About Us
The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners. It is the first international outpost of the celebrated and historical private members' club, established in 1863 in Mayfair, London. The Club's membership is a growing community of like-minded, diverse and dynamic people, all hailing from different cultures and sectors, from the region and further afield.

A lifestyle for our members. The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing.

What Will You Do
Your main duties and responsibilities are:

  • Handle members and guests' enquiries or requests, providing correct and accurate assistance or information which meets their needs.
  • Ensure all cancelled/refused/waiting lists are recorded with the reason for cancellation/refusal and that all details are followed up and actioned.
  • Ensure communication with all relevant parties is clear, consistent and transparent and also ensure flexibility throughout service to maximize guests' expectations.
  • Maintain personal knowledge of all Club's members and refresh your knowledge constantly.

What We Are Looking For
The successful candidate will have the following experience and skills:

  • Minimum 2 years' experience in same or similar role in luxury hotels or fine dining restaurant.
  • Excellent level of spoken and written English is a must.
  • Strong organisational and time management skills with a high degree of flexibility.
  • Excellent communication and listening skills.
  • Demonstrate integrity in all dealings and maintain high level of confidentiality.
  • Ability to drive initiatives to increase brand loyalty.
  • Ability to work long shifts and be flexible with your time.

The Benefits
The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Design, Art/Creative, and Information Technology
Industries
  • Hospitality
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