Quality Officer
6 days ago
The Quality Officer is responsiblefor the efficient and effective coordination and implementation ofquality management systems and EHS/OSH related improvementactivities.
In addition, the position holderis responsible in understanding, formulating and producingstatistical data in terms of the healthcare facility'sKey Performance Indicators
KeyResponsibilities
QualityImprovement:
- Plan, implement, and coordinatecontinuous quality improvementinitiatives.
- Measure and monitor outcomes todrive improvements.
TeamCollaboration
- Maintain productive workingrelationships with team members.
- Act as aresource for staff seeking to implement quality improvementactivities.
PatientCare
- Assistin providing high-quality patient care aimed at improving healthoutcomes.
- Encourage staff to review and improvework practices.
Education AndCompliance
- Ensure staff awareness of qualitysystems and internal procedures through educationsessions.
- Conduct training on fire, evacuation,and disaster procedures.
ClinicalTeaching
- Participate in clinical teaching andoversee learning experiences for new and less experiencedstaff.
AccreditationStandards
- Ensure compliance with local andinternational standards and accreditationbodies.
- Coordinate with departments to meetenvironment of care standards.
StrategicImplementation
- Apply strategies from theorganization's strategic plan within thedepartment.
- Manage controlled documentation andasset implementation related to quality and EHSmanagement.
Occupational HealthAnd Safety
- Actively promote and participate inoccupational health, safety, and welfareprograms.
- Instruct safety education and developtraining curricula to ensure staff readiness.
Hazardous WasteManagement
- Oversee the hazardous wastemanagement program in accordance with governmentregulations.
Functional ImprovementMonitoring
- Monitor and proctor functionalimprovement initiatives across the organization.
Qualifications
- Education: Bachelor's degreeor equivalent preferred with clinicalBackground.
- Experience: Minimum of 3-5 years ofexperience in a clinical setting, with experience in HealthcareAudits and DataValidation
- Skills:
- AnUnderstanding of continuous quality improvementplanning
- Knowledge ofAccreditation
- Demonstrates strong interactionand communication skills
- Strong command ofEnglish Language oral and written
Attention toDetail
- Identifyingminor issues before they become majorproblems.
- Ensuring that all processes adhere tostrict quality standards andspecifications.
AnalyticalSkills
- Collecting andinterpreting data to identify trends, patterns, and areas forimprovement.
- Using data to make informeddecisions and implement changes to enhancequality.
Problem-Solving
- Findingeffective solutions to quality-related issues in production orservice delivery.
- Investigating the root causesof defects or inefficiencies and addressingthem.
Knowledgeof Quality Management Systems(QMS)
- Familiarity withquality standards and frameworks such as ISO 9001, Six Sigma, orTotal Quality Management (TQM).
- Implementingand maintaining QMS processes and policies within theorganization.
CommunicationSkills
- Clearlycommunicating quality standards, expectations, and policies tostaff and management.
- Writing detailed reportsand documentation about quality assessments, audits, andinspections.
Attentionto Compliance
- Ensuringthe organization meets legal, regulatory, and industry-specificquality standards.
- Ensuring documentation isthorough and compliant with internal and externalaudits.
ProjectManagement
- Managingquality improvement projects and coordinating teams to implementchanges.
- Monitoring project progress andensuring deadlines and goals aremet.
Leadershipand TeamCollaboration
- Leadingcross-functional teams to improve processes and address qualityconcerns.
- Providing training and guidance tostaff on quality control procedures and bestpractices.
Responsibilitiesof a QualityOfficer
ImplementingQualityStandards
- Developingand implementing quality control procedures to ensure products orservices meet organizationalstandards.
- Creating and maintainingdocumentation that outlines quality procedures andspecifications.
ConductingQuality Audits andInspections
- Performingregular audits of processes, products, or services to ensureadherence to quality standards.
- Identifyingareas for improvement based on audit results and implementingcorrectiveactions.
MonitoringPerformanceMetrics
- Tracking keyperformance indicators (KPIs) related to product quality, customersatisfaction, and process efficiency.
- Usingdata to evaluate quality performance and report findings tomanagement.
ManagingCorrective and Preventive Actions(CAPA)
- Investigatingnon-conformances, defects, or customer complaints to determine rootcauses.
- Implementing corrective actions toprevent recurrence and preventive measures to avoid futureissues.
QualityCompliance,Quality Program,Quality Systems
Employment Type : Full-time
Department / Functional Area: QualityManagement
Experience: years
Gender: Male
Vacancy: 1
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