Customer Coordinator

7 days ago


Dubai, Dubai, United Arab Emirates You Baby Studio Full time

Your Role & Responsibilities

  • Client Coordination: Be the main contact for clients, ensuring seamless communication between them and our studio team.

  • Studio Readiness: Oversee inventory, set up equipment, and prepare the studio to create the perfect atmosphere for every session.

  • Appointment Management: Schedule and manage bookings efficiently to optimize the studio's workflow.

  • Payment Handling: Process transactions, issue invoices, and ensure smooth payment operations.

  • Customer Engagement: Provide proactive assistance, answer inquiries, and ensure clients feel welcomed and valued.

  • Problem-Solving: Address and resolve any client concerns with professionalism and care.

  • Photography Support: Assist photographers in managing client interactions during sessions.

Who We're Looking For

  • Experience in Customer Service: At least 1 year in a client-facing role, ideally in hospitality or retail.

  • Fluent in English: Excellent verbal and written communication skills.

  • Detail-Oriented: Strong typing skills and accuracy in administrative tasks.

  • Tech-Savvy: Comfortable using booking systems and handling digital processes.

  • Highly Organized: Ability to multitask and manage time efficiently.

  • Team Player: Flexible with scheduling, including weekends and holidays.

What We Offer

  • Career Growth: Opportunities to develop and grow in a dynamic, expanding company.

  • Creative Work Environment: A supportive, team-oriented culture where your contributions matter.

  • Visa & Medical Insurance: Provided by the company.

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