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Senior Beauty Therapist

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates MAJID AL FUTTAIM Full time
Roles and responsibilities

The Beauty Therapist is responsibleto provide exceptional facial related beauty services to clients,supporting the offering of personalized care and aestheticexcellence, providing ultimate service satisfaction and relaxationto the client. Increase and drive sales by increasing loyalty andpurchase among existing customers but also participate inrecruiting new customers.

ROLE PROFILE

  • Provide an exceptional customerexperience in line with the standards of Majid AlFuttaim.
  • Understand the customer requirementsand provide the beauty experience to meet and exceedexpectations.
  • Achieve sales targets in linewith Company guidelines.
  • Ensure awareness andunderstanding of product range knowledge, and current in-storepromotion details, sharing the information with customers toencourage sales.
  • Provide massage and facialtreatments in line with Shiseido treatmentprotocol.
  • Provide professional and knowledge onskin type, needs and regimes to enhance customer experience andtrust.
  • Responsible for cleanliness and hygieneof own workspace, tools and equipment at alltimes.
  • Contribute and support the business inachieving the Dare Today, Change Tomorrow sustainabilitystrategy.

REQUIREMENTS

  • Beautyproducts & skin care expertise
  • Customerservice skills
  • SellingSkills
  • Recognized beauty qualifications,preferably with CIDESCO and/or CIBTACcertification.
  • A minimum of 1 year of relatedexperience in similar role
  • Hospitality 5-starindustry, high pace salon work environment or internationalrenowned salon brands
Desired candidate profile

1. Beauty and SkincareKnowledge

  • SkinAnalysis : The ability to assess skin types andconditions, recommending appropriate treatments andproducts.
  • FacialTreatments : Knowledge of facial therapies such asexfoliation, masks, anti-aging treatments, and acnetreatments.
  • BodyTreatments : Expertise in body therapies such aswraps, scrubs, and massages designed to improve skin texture andtone.
  • Hair RemovalTechniques : Proficiency in various hair removalmethods, including waxing, threading, andsugaring.
  • NailCare : Expertise in manicures, pedicures, and nailart, as well as knowledge of the proper use of tools and nail careproducts.

2. MassageTechniques

  • TherapeuticMassage : Ability to perform various types ofmassages, such as Swedish, deep tissue, aromatherapy, and hot stonemassages.
  • MuscleRelaxation : Understanding of how to relieve tensionand stress through different massage techniques and pressureapplication.
  • ClientComfort : Creating a comfortable and relaxingenvironment for clients during treatmentsessions.

3. CosmeticApplication andMakeup

  • MakeupSkills : Expertise in applying makeup for differentoccasions, including bridal, evening, and specialevents.
  • ColorTheory : Knowledge of how to match colors for makeupbased on clients' skin tone, eye color, and facialfeatures.
  • ProductKnowledge : Understanding of cosmetic products,including foundation, concealer, blush, eyeshadow, and lipstick,and their application techniques.

4.Hygiene and SafetyPractices

  • Sanitation :Ensuring all tools and equipment are sanitized between clients tomaintain a clean and safeenvironment.
  • ProductKnowledge : Understanding the ingredients of productsused in treatments and identifying any potential allergies orsensitivities.
  • Health and SafetyRegulations : Adhering to health and safety protocolsto prevent cross-contamination orinjury.

5. CustomerService andCommunication

  • ClientConsultation : Conducting thorough consultations tounderstand clients' needs, preferences, and medicalhistory.
  • Empathy and ListeningSkills : Ensuring clients feel heard and understood,making them feel comfortable duringtreatments.
  • PersonalizedService : Offering tailored beauty solutions to meetindividual client needs and providing expert advice on skincare andhomecare routines.

6.TimeManagement

  • EfficientTreatment Scheduling : Managing appointmentseffectively to ensure that treatments are completed on time withoutrushing.
  • Multitasking :Handling multiple clients or tasks in a busy environment whilemaintaining a high standard ofservice.
  • AppointmentBookings : Ensuring clients' appointmentsare booked and managed properly, minimizing any schedulingconflicts.

7. Sales andRetailSkills

  • RetailSales : Ability to recommend and sell beauty productssuch as skincare items, cosmetics, and hair care products toclients.
  • ProductKnowledge : Understanding the benefits of theproducts you sell and explaining their features tocustomers.
  • Upselling :Suggesting complementary treatments or services to clients based ontheir needs andinterests.

KeyResponsibilities

  • PerformBeauty Treatments : Providing a range of beautyservices such as facials, waxing, massages, andmanicures/pedicures.
  • ClientConsultations : Conducting consultations with clientsto assess their needs, preferences, and any contraindicationsbefore startingtreatments.
  • AdvisingClients : Recommending skincare routines, products,and treatments that best suit clients' skin types andconditions.
  • MaintainingHygiene : Ensuring that all tools, equipment, andworkspaces are kept clean and sanitized to meet health and safetystandards.
  • CustomerCare : Creating a relaxing, comfortable environmentfor clients, ensuring that they are satisfied with the treatmentsprovided.
  • ManagingAppointments : Scheduling appointments, confirmingbookings, and managing any changes to clients' treatmentschedules.
  • ProductSales : Recommending and selling beauty products toclients for use at home, ensuring they receive the right productsfor their skincare needs.
  • StayingUpdated on Trends : Keeping up-to-date with thelatest beauty and skincare trends, products, and treatmenttechniques.
  • ClientAftercare : Providing advice on aftercare followingtreatments and recommending products to maintainresults.
Key Skills
Beauty Therapy,Beauty Services,HealthSystem
Employment Type : Full-time
Department / Functional Area: Health and Safety
Experience: years
Gender: Male
Vacancy: 1