Cards Systems Project Manager
1 week ago
Role CardsSystems Project Manager
Location Dubai
Term 12 months
Division Cards
Reports to Head of CardsTechnology
Relevant experience 810 years experience in Cards Technology
Mandatory requirements English (Arabic is a plus) Technical Cards System & TechnologyProject Management Preferred: Knowledge of UAE local regulationsand Consumer Protection Regulations particularly in relation todigital onboarding processes
Purpose of Job
The Project Manager will be responsible for managing thetech build and project for a digital onboarding for new cardsacquisition at Citibank UAE. This role involves designingdelivering and executing projects in compliance with relevantstandards bank guidelines and best practices. The Project Managerwill act as the primary coordination point between Citibank UAE andits selected vendors for the of the project where applicable andbetween Citibank UAE and Mastercard ensuring seamless communicationand coordination.
Tasks
Core Responsibilities andAccountabilities
- Designdeliver and execute projects related to a digital onboarding systemfor new cards acquisition.
- Act as projectmanager for strategic projects interfacing with internal andexternal stakeholders.
- Ensure compliance withrelevant SDLC processes including requirement gathering developingfunctional specifications process flow mapping testing andimplementation.
- Resolve bottlenecks byinvolving relevant internal and externalstakeholders.
- Provide periodic updates toclient management.
- Act as a bridge betweentechnical team and Product/Business teams to ensure smoothimplementation.
- Develop detailed project planstimelines and milestones for implementationprojects.
- Coordinate activities acrosstechnical teams ensuring smooth .
- Monitorprogress identify risks and proactively addressissues.
KPIs
- Ontimeproject delivery
- Budgetadherence
- Stakeholdersatisfaction
- Quality ofdeliverables
- Risk managementeffectiveness
Knowledge andExperience
- Bachelorsdegree in a related field (e.g. project management engineeringtechnology)
- 7 years of experience in projectmanagement with a focus on endto end project management of complexdigital technology projects within the banking / paymentsdomain
- Strong experience with Card ManagementSystems (CMS) and Straight Through Processing(STP)
- Excellent leadership communication andinterpersonal skills with the ability to build and maintainrelationships with stakeholders
- Strongproblemsolving and analytical skills with the ability to identifyand manage project risks
- Experience managingschedules and resources with a focus on delivering projects on timeto the required quality standards.
- Familiaritywith project management tools (e.g. JIRA MSProject).
- Strong understanding of the SLDC andoperational elements of IT/Release management within a Bankingdomain
- Understand of IT infrastructure andsystems integration.
- Understanding of allsystems in a Payments architecture Card Management System (CMS)Payment Gateway Core Banking Fraud Detection Authorization Clearingand Settlement and NetworkInfrastructure.
- Experience in coordinating withthirdparty vendors and IT teams.
- Preferred:Knowledge of UAE local regulations and Consumer ProtectionRegulations particularly in relation
to digital onboardingprocesses
MandatorySkills**
- Proficiency inEnglish (Arabic is a plus)
- Domain experience incards technology (especially straight through processing andvirtual cards technology)
- Technical skills inproject management
ABAP,Information TechnologySales,InvestmentManagement,Landscape,Maintenance,Clinical
Employment Type : Full Time
Experience: years
Vacancy: 1
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