Head Housekeeping Trainer

Justlife is rocking the region with its beautifully designed, all‑home services app and looking for brilliant minds and skilled professionals who can think outside the box and have limits that defy the sky. Do you envision shaping the future of all home services in one of the fast‑growing tech startups based in Dubai? Come onboard and dedicate yourself to becoming #everydaybetter Take over a key role as a Head Housekeeping Trainer in the Fulfillment – Quality department and be a part of this exciting adventure of never‑ending growth and success. Responsibilities Lead, coach, and develop a team of 8–10 Housekeeping Trainers, setting clear goals and tracking performance Design and enhance training programs covering housekeeping skills, customer service, hygiene, and safety Provide hands‑on coaching and support through on‑site training and regular performance reviews Conduct quality checks to ensure service partners follow hygiene, safety, and housekeeping standards Analyze training data and feedback to improve content, delivery, and outcomes Standardize reporting and documentation across all training activities Collaborate with Quality, Operations, Customer Experience, and Business Development teams to identify skill gaps and drive improvements Promote a culture of continuous learning and excellence within the trainer team Qualifications 5–7 years of experience in housekeeping training, hotel housekeeping, or a related leadership role Proven experience leading training teams or large‑scale training programs Solid knowledge of housekeeping standards, tools, and cleaning methodologies Strong coaching, communication, and presentation skills in English (Hindi, Nepali, or Tagalog is a plus) Ability to analyze data, measure outcomes, and turn insights into action Organized, proactive, and able to perform in a fast‑paced environment Bachelor’s degree in Hospitality, Training & Development, or a related field (preferred) Benefits We care about you One‑day extra vacation on your birthday with our JustHoliday Free Justlife credits so you can enjoy our own services Work‑realty escape opportunities through team‑building games, challenges, and many more activities We improve you Working with a great team and entrepreneurial spirit Continuous learning with mentorship, coaching, on‑the‑job, and internal‑external training Never‑ending growth and fast career development and internal career opportunities A fair and objective Performance Management System We recognize you Ignition of the hero in you through our JustHeroes reward and recognition program Availability of company discounts and gift vouchers A bonus for every successful employee referral About Us At Justlife, we envision a life without any chores that keep you from doing what you really want. Justlife is the region’s leading super‑app for home services. We connect individual needs with on‑demand services, through our innovative marketplace platform. We helped digitalize the cleaning service industry in UAE back in 2015 and have been expanding our services from home cleaning alone to serving all our customer’s needs at home across the GCC. We now offer home cleaning, salon & spa at home, healthcare at home, maintenance & repairs, upholstery cleaning, pest control & disinfection, moving and packing, and car cleaning, and many more. We built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar and Oman. With a team of 200+ full‑timers and over 1000 service professionals, we pride ourselves in having created a culture that puts people first. We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves. Join the tribe and let’s become #everydaybetter, together #J-18808-Ljbffr