Venue Manager

6 days ago

Dubai, Dubai, United Arab Emirates The First Collection Full time
Overview

Join the dedicated team at The First Collection Business Bay, where hospitality meets opportunity in the heart of Dubai's lively Business Bay district. An inviting haven that blends sophistication with down-to-earth charm, The First Collection Business Bay delivers bespoke experiences, placing comfort and ease at the forefront of each guest experience.

Featuring 437 stylish guestrooms and suites, The First Collection Business Bay offers the perfect base for business and leisure travellers to explore the City of Dreams. With distinctive dining choices and recreational amenities, such as a fully equipped gym, an inviting spa, and a rooftop pool, our immersive offerings aim to transcend traditional stays. Additionally, guests have exclusive access to Soluna Restaurants and Beach Club on The Palm Jumeirah, making The First Collection Business Bay a dynamic and contemporary part of The First Group's expanding portfolio of upscale lifestyle hotels.

As part of our team, you'll be immersed in an environment where sustainability is key, and every day brings new opportunities for growth and development.

Job Description

KEY RESPONSIBILITIES

  1. Assist the F&B Management where needed.
  2. Supervise all the operations in the department.
  3. Participate in the recruitment process for new associates.
  4. Ensure (new) associates receive the training they need.
  5. Conduct performance reviews according to the company standards.
  6. Delegate tasks and give instructions to the team.
  7. Supervise the progress and quality of the tasks.
  8. Address guests' complaints/questions in a timely manner.
  9. Perform administrative tasks such as making rosters for the team and tracking annual leave.
  10. Work closely with other departments to ensure efficient and timely task completion.
  11. Update menus as necessary.
  12. Regularly check that associates have everything they need to perform their tasks.
  13. Ensure all safety and hygiene regulations are followed and notify the appropriate person when breaches occur.
  14. Suggest new ideas, changes, and improvements to management.
  15. Ensure all operating equipment is functioning properly and is safe from hazardous chemicals.
  16. Attend team/department meetings.
  17. Motivate associates, helping them feel confident and providing constructive feedback.
  18. Improve processes in F&B and seek feedback from guests and associates for areas to improve.
  19. Ensure monthly and daily trainings are completed with the teams.
  20. Test all team members on their menu and product knowledge at least once a month and keep records on file.
  21. Ensure all SOPs are consistently followed and that the team is trained.

Human Resources

  1. Provide HR leadership for direct reports and their teams: recruitment and selection, performance management (Appraisal/PDP), associates development and motivation, counseling/disciplinary issues.
  2. Maintain and enhance the open door policy to all associates, providing advice and guidance regarding their issues or concerns and/or grievances.
  3. Ensure that the hotel is compliant with people processes and deadlines that govern all company properties.
  4. Administer the 3-month/6-month review process, ensuring timely follow-up for all issues and communicating results to relevant parties.
  5. Ensure active Talent Reviews and that the target audience understands their importance.
  6. Achieve 100% compliance with all mandatory trainings for the department and encourage Departmental Trainers.
  7. Control the LTO in the department in conjunction with HR to monitor and rectify any areas of concern.
  8. Manage the Associate Engagement Survey process for the department, ensuring timely feedback from follow-up meetings.
  9. Conduct interviews for all senior chef positions.
  10. Review manning and recruitment of all positions.
  11. Dine in the associates' restaurant at least three times a week and provide HR feedback.

Communication

  1. Conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.
  2. Conduct weekly documented 121s with all direct reports.
  3. Share all relevant information with the Hotel Manager in weekly 121s.
  4. Participate in Monthly HOD Meeting/Quarterly all Hotel Meeting/P&L meetings.

Finance

  1. Prepare the expenses budget.
  2. Ensure all outlet par levels are set and followed.
  3. Conduct beverage inventory on a timely basis and provide justification as needed.
  4. Ensure beverage costs align with the budget/forecast.
  5. Manage vacation, Public Holidays, and lieu days according to business needs.
  6. Submit payroll to HR on the agreed date.

Management

  1. Train and develop the team, providing support when required.
  2. Ensure all direct reports have a Personal Development Plan to achieve their goals.
  3. Maintain effective communication flow at all times.
  4. Actively participate in community involvement projects and initiatives with the hotel's management team.
  5. Maintain a business environment based on the code of conduct and company vision.
Desired Skill & Expertise Qualifications:
  1. Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field (preferred).
  2. Proven experience (3+ years) in event management, hospitality, or venue operations.
  3. Strong leadership, organizational, and problem-solving skills.
  4. Excellent communication and customer service abilities.
  5. Knowledge of event planning software and hotel management systems.
  6. Ability to work flexible hours, including weekends and holidays.
#J-18808-Ljbffr

  • Venue Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Solutions Leisure Group Full time

    Group Operations Director / Group Operations Manager / Area Manager OBJECTIVES: Manage all aspects of the business, including F&B COGs, labor cost, overall standards, maintenance, sales, marketing initiatives, and training. Strive for the highest practices in the venue to ensure guests receive the best possible experience. Work effectively in a fast-paced...

  • Venue Manager

    2 days ago

    Dubai, Dubai, United Arab Emirates Solutions Leisure Group Full time

    Group Operations Director / Group Operations Manager / Area Manager OBJECTIVES: Manage all aspects of the business, including F&B COGs, labor cost, overall standards, maintenance, sales, marketing initiatives, and training. Strive for the highest practices in the venue to ensure guests receive the best possible experience. Work effectively in a...

  • Venue Director

    8 hours ago

    Dubai, Dubai, United Arab Emirates COREcruitment Full time

    About the RoleCOREcruitment is pleased to offer an exciting opportunity for a Venue Director to lead our high-profile Restaurant, Bar & Lounge venue in Dubai.As the Venue Director, you will be responsible for the overall direction and management of the venue, including financial performance, customer satisfaction, and staff development.We are seeking a...

  • Meetings and Venues Manager

    4 days ago

    Dubai, Dubai, United Arab Emirates NOVOTEL Full time

    Meetings and Venues ManagerWe are seeking an experienced Meetings and Venues Manager to join our team at Novotel. The ideal candidate will have a strong background in event planning and sales, with a focus on food and beverage outlets.In this role, you will create and implement sales strategies to drive revenue growth, while ensuring seamless service...

  • Event Coordination and Venue Management

    5 days ago

    Dubai, Dubai, United Arab Emirates Talents Tide Full time

    Talents TideJoin us at Talents Tide as a Mid-Senior Level Sports Event Coordinator. As an Assistant Manager, you will be responsible for overseeing the planning, coordination, and execution of sports-related events and activities hosted at our venue.Main Responsibilities:Sports Event Coordination: Oversee the planning, coordination, and execution of...

  • Venue Service Director

    22 hours ago

    Dubai, Dubai, United Arab Emirates The First Group Full time

    Join Our Hospitality TeamWe are seeking a skilled Venue Service Director to join our dynamic hospitality team at The First Group.As a Venue Service Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring high standards of service, food quality, and guest satisfaction.You will assist in managing the...

  • General Manager

    4 days ago

    Dubai, Dubai, United Arab Emirates one5 Full time

    A dynamic General Manager is required to lead our team of professionals in Dubai's nightlife scene. The successful candidate will be responsible for overseeing the full operations of our restaurants and nightlife venues.Key Responsibilities:Oversee guest experience, service flow, and operational efficiency.Manage finances, including P&L, budgeting, and cost...

  • Venue Coordinator

    5 days ago

    Dubai, Dubai, United Arab Emirates Talents Tide Full time

    We are seeking a highly organized and detail-oriented Venue Coordinator - Sports World to join our team as an Assistant Manager. In this role, you will be responsible for managing day-to-day operations of the Sports World venue to ensure the venue is ready for events.Key Responsibilities:Venue Management & Operations:Manage day-to-day operations of the...

  • Assistant Venue Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates The First Group Full time

    Overview Over the past two decades, The First Group has forged a reputation as one of the hospitality industry's leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality is...

  • Assistant Venue Manager

    1 day ago

    Dubai, Dubai, United Arab Emirates The First Group Full time

    OverviewOver the past two decades, The First Group has forged a reputation as one of the hospitality industry's leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality is...

  • Venue Layout Expert

    2 days ago

    Dubai, Dubai, United Arab Emirates MCG Talent Full time

    Senior Event Designer PositionJob Overview:We are looking for a Senior Event Designer to join our team at MCG Talent. As a seasoned professional, you will be responsible for designing and conceptualizing stages, screens, and light/sound setups for corporate events.The ideal candidate should have 3-5 years of experience in event design, with a strong...

  • Venue Management Coordinator

    3 days ago

    Dubai, Dubai, United Arab Emirates The Travel Corporation Full time

    About the VenueCoca-Cola Arena in Dubai is one of the world's most prestigious arenas, offering an unforgettable experience for guests.With its highly adaptable design, it can host a wide range of events, from concerts and sports to exhibitions and gala dinners.About the RoleThis senior event operations manager position requires a minimum of 5 years'...

  • Dining Venue Director

    4 days ago

    Dubai, Dubai, United Arab Emirates Sofitel Dubai Downtown Full time

    Job DescriptionThe Position:We are seeking a highly motivated and experienced Dining Venue Director to manage the overall operation of our restaurant, following established objectives for the highest standards in professional management and administration as well as in effective and fair personnel development.

  • General Manager for Upscale Dining Venues

    8 hours ago

    Dubai, Dubai, United Arab Emirates Sunset Hospitality Group Full time

    Sunet Hospitality Group's mission is to deliver exceptional hospitality experiences to our guests, and we are seeking an experienced General Manager to join our team and take charge of our lifestyle dining venues.Main Responsibilities:Full P&L responsibility, optimizing revenue and profitability, and maintaining brand standardsLead and inspire a...

  • Venue Manager

    1 day ago

    Dubai, Dubai, United Arab Emirates The First Group Full time

    OverviewJoin the dedicated team at The First Collection Business Bay, where hospitality meets opportunity in the heart of Dubai's lively Business Bay district. An inviting haven that blends sophistication with down-to-earth charm, The First Collection Business Bay delivers bespoke experiences, placing comfort and ease at the forefront of each guest...

  • Venue Manager

    1 day ago

    Dubai, Dubai, United Arab Emirates The First Group Full time

    OverviewJoin the dedicated team at The First Collection Business Bay, where hospitality meets opportunity in the heart of Dubai's lively Business Bay district. An inviting haven that blends sophistication with down-to-earth charm, The First Collection Business Bay delivers bespoke experiences, placing comfort and ease at the forefront of each guest...

  • Venue Manager

    22 hours ago

    Dubai, Dubai, United Arab Emirates The First Collection Full time

    OverviewJoin the dedicated team at The First Collection Business Bay, where hospitality meets opportunity in the heart of Dubai's lively Business Bay district. An inviting haven that blends sophistication with down-to-earth charm, The First Collection Business Bay delivers bespoke experiences, placing comfort and ease at the forefront of each guest...

  • Bar Manager

    17 hours ago

    Dubai, Dubai, United Arab Emirates COREcruitment Full time

    Please note that we can only consider those based inside of the UAE at this time.I'm currently supporting one of the leading hospitality groups in Dubai with their search for an experienced Bar Manager.This role would be positioned within one of their flagship venues, an incredibly lively & vibrant sports bar based in the heart of Dubai. The venue holds up...

  • Event Management Lead

    5 days ago

    Dubai, Dubai, United Arab Emirates Talents Tide Full time

    Talents Tide is committed to delivering exceptional experiences for athletes, spectators, and event organizers. We are seeking a skilled Event Management Lead to join our team as an Assistant Manager - Sports World.Job Summary:Sports Event Coordination:Oversee the planning, coordination, and execution of sports-related events and activities hosted at the...

  • Sports Management Specialist

    5 days ago

    Dubai, Dubai, United Arab Emirates Talents Tide Full time

    Talents TideWe are seeking a highly skilled Sports Management Specialist to join our team at Talents Tide. As an Assistant Manager, you will be responsible for overseeing the planning, coordination, and execution of sports-related events and activities hosted at our venue.Key Responsibilities:Sports Event Coordination: Collaborate with the marketing,...