Systems Engineer

7 days ago

Dubai, Dubai, United Arab Emirates Fortinet Full time

Systems Engineer – MSSP (Levant)

Location – Dubai, UAE or Lebanon

The Systems Engineer for Telco MSP Solutions & Multi-Cloud Security is responsible for establishing relationships with Telco/MSP & Large-Scale Enterprises on behalf of Fortinet as well as maintaining and growing business with install base partners/customers.
This role will provide pre-sales support to the Account Management team for the breadth of Fortinet's capabilities, with specific focus on Telco, MSP (Managed Service Providers) & Multi-Cloud Security Solutions.

We would need the selected candidate to have a strong technical expertise and background covering competitive insights.

From an outside perspective, this will look smooth and consistent to our partners/customers/prospects.

  • Whilst security vendor experience is desirable for our high growth ambition, the role candidate must possess the following skills/experience/qualities because they will be engaging with our future partner/prospects/customers and selling the future of SDDC and Telco/MSP concepts:
  • Overall strong technical expertise with good communication skills
    • Qualified and expertise in Telco environments, Software-Defined concepts and Managed Services
    • Understanding of current and in future technologies such as: private clouds, public clouds, telco-grade 4G/5G security concepts, virtualization & micro-services concepts
  • Proof-of-value approach with integration & automation know-how
    • Understand Innovation, how to enable innovation (different approach for each partner/customer) and how this leads to differentiation and market disruption

Responsibilities/Accountabilities

  • Lead the development of an effective portfolio business plan outlining the strategy for success and maximizing Telco, MSP & Multi-Cloud Security revenues.
  • Responsible for ensuring partner/customer satisfaction is maintained at the highest levels.
  • Support the development of account plans that focus on client relationship development and account growth/retention within install base and net new customers/partners.
  • Support in finding and developing profitable new accounts and business opportunities within a channel driven mentality.
  • Support the Account Management team to achieve the revenue targets set out, build pro-active plans generating pipeline.
  • Maintain close knowledge of the client's business and Fortinet's service portfolio to ensure alignment of appropriate up selling and cross selling of Fortinet solutions.
  • Produce workable quarterly/annual business and activity plans for the region and/or market segment and develop profit improvement plans to justify the value of our solutions/services to our partners/customers.
  • Ensure full communication of Fortinet's sales & marketing objectives to all partners/customers/accounts.
  • Develop and maintain partner/customer relationships at multiple levels including problem solving and formulation of response to immediate and future partner/customer requirements.
  • Build MSSP solutions tailored to MSP Customer requirements & regulatory agency guidelines.
  • Works with third party advisory organizations and attends third party vendor meetings for possible Security Fabric integrations.
  • Prepare and deliver sales proposals, presentations, RFP templates, POC guides and channel training contexts.
  • Analyze competitive solutions & provide competitive insight/positioning to regional MAM's.
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