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Payment Optimization Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates Stech Technology UK Limited Full time

Job Summary:

The POM will represent merchants in discussions with Payment Solution Providers (PSPs), assist in completing onboarding processes, and serve as a business advisor. This role requires a blend of strong analytical skills, relationship management, and effective communication to optimize payment solutions and achieve business targets.

Roles & Responsibilities:

  1. Oversee and manage an expanding portfolio of merchants, ensuring their needs and business goals are met through effective payment solutions.
  2. Act as the main point of contact between our merchants and PSPs, facilitating smooth onboarding processes and fostering strong working relationships.
  3. Establish and maintain close relationships with merchants, providing ongoing business advisory services and recommending appropriate payment solutions based on their business models and financial structures.
  4. Analyze financial data to monitor the performance of merchants suggesting and implementing new payment solutions to enhance their operations and profitability.
  5. Maintain regular communication with PSPs to stay updated on their offerings and onboarding requirements. Analyze their financial performance to optimize the matching process between merchants and PSPs.
  6. Manage existing and ongoing relationships between our merchants and PSPs to ensure mutual satisfaction and success.
  7. Reporting on performance metrics and contribute to achieving monthly division targets through strategic planning and execution.

Required Qualifications:

  1. Bachelor's degree in Business, Finance or related field.
  2. Proven experience in portfolio management, within the payment solutions or fintech industry.
  3. Strong analytical skills with the ability to interpret financial data and make informed recommendations.
  4. Excellent communication skills.
  5. Ability to build and maintain relationships with diverse stakeholders.
  6. Fluent in English.