Technical Compliance Manager

Technical Compliance Manager, General Commercial Gaming Regulatory Authority (GCGRA) As the Technical Compliance Manager at GCGRA, your role is to ensure that gaming operators comply with applicable technological standards, regulations, and guidelines and provide assurance to key stakeholders on technical compliance across the industry. You will evaluate gaming systems, software, and infrastructure to assess their compliance with regulatory requirements, contributing to the integrity and fairness of the gaming industry. Responsibilities Evaluate gaming systems, software, and infrastructure and other associated gaming equipment to ensure compliance with regulatory standards, guidelines, and technical requirements prior to installation. Conduct inspections of gaming operators to verify adherence to technological compliance obligations and identify potential risks, vulnerabilities, or non‑compliance issues. Interpret regulatory requirements and assess their impact on gaming operators' technological compliance and contribute to the development of frameworks and technical standards. Review gaming operator technical standard operating procedures and operator adherence to these aligned with the regulatory requirements. Prepare comprehensive reports and maintain records and databases documenting assessment findings, including observations, recommendations, and corrective actions. Collaborate with other regulatory departments and stakeholders to ensure alignment between technological compliance requirements and broader regulatory objectives. Engage with gaming operators and technology providers to communicate compliance expectations, address queries, and provide guidance. Develop and implement monitoring systems and processes to ensure ongoing compliance with technological standards and requirements. Conduct reviews and assessments of gaming systems, software updates, and infrastructure changes and provide necessary reporting to key stakeholders. Keep abreast of emerging technologies, industry trends, and best practices to adapt compliance assessments accordingly. Provide guidance and support to internal staff on technology‑related compliance matters. Stay informed about advancements in gaming technology and attend relevant training or professional development sessions. Overview and manage the testing requirements and outputs used by the testing labs for gaming technologies. Qualifications Proven experience in technology compliance, regulatory compliance, or a similar role in the gaming or regulatory industry; strong knowledge of gaming systems, software, platforms, and infrastructure. Bachelor's or Master's degree in computer science, information technology, or a related field. Familiarity with regulatory frameworks and compliance requirements in the gaming industry. Understanding of technical standards, guidelines, and best practices in the gaming or related industries. Excellent analytical and problem‑solving skills, with the ability to identify compliance issues and recommend appropriate solutions. Strong communication and interpersonal skills. Attention to detail and a commitment to accuracy and quality in compliance assessments and reporting. Ability to analyze and interpret complex regulatory requirements, ensuring alignment with technological compliance frameworks and industry standards. Expertise in identifying risks, vulnerabilities, and non‑compliance issues in gaming systems, software, and infrastructure, and capability to propose mitigation strategies. Strong collaboration skills to work effectively with internal teams (IT, Legal, Operations) and external stakeholders (Gaming Operators, Technology Providers) to align compliance objectives. Proficiency in evaluating gaming technologies, managing testing requirements, and interpreting outputs from testing laboratories. Ability to stay abreast of advancements in gaming technology, industry trends, and evolving compliance standards to maintain the integrity of assessments. Competence in maintaining detailed records and databases, preparing clear and comprehensive compliance reports, and leveraging data for informed decision‑making. Strong skills in conveying complex compliance requirements to operators and providing clear guidance and support on meeting technological standards. About Us The General Commercial Gaming Regulatory Authority (GCGRA) is the federal executive agency responsible for regulating and overseeing commercial gaming in the United Arab Emirates. We aim to drive sustainable growth by cultivating world‑class commercial gaming operations and implementing efficient regulation, grounded in the principles of integrity, innovation, and responsible practices. Established by Federal Law by Decree and headquartered in Abu Dhabi, the GCGRA holds exclusive jurisdiction to regulate, license, and supervise all commercial gaming activities and facilities in the UAE. #J-18808-Ljbffr