Solution Architect

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Manager

Job Description & Summary

The xLoS Solution Architect is responsible for developing the overall solution including the development of solutions that span multiple lines of service which are non-traditional (industry specific/bespoke). This role involves translating complex business requirements into scalable and efficient technology solutions driving operational excellence supporting market activation and delivering enhanced value for clients

Job Summary:

The xLoS Solution Architect is responsible for developing the overall solution including the development of solutions that span multiple lines of service which are non-traditional (industry specific/bespoke). This role involves translating complex business requirements into scalable and efficient technology solutions driving operational excellence supporting market activation and delivering enhanced value for clients .

Roles and Responsibilities:

• Develops and executes the cross line of service solutioning strategy for Managed Services offerings aligned with business objectives and industry best practices

• Leads and ta ke s a c c o un t ability for the solution he/she is responsible for . Work with team of technical professionals architects and support staff fostering a culture of continuous improvement and collaboration to maximize efficiency and effectiveness

• Identifies opportunities for collaboration and integration across multiple Lines of Service

• Leads the design and development of integrated solutions that cater to the unique needs of multiple Lines of Service

• Ensures alignment of solutions with business requirements and compliance standards

• Collaborates closely with clients to understand their cross-functional requirements and deliver tailored solutions

• Provides expert advice and recommendations to clients to optimize their business processes

• Provides technical leadership and guidance to multiple stakeholders across the business

• Stays updated with emerging changes and trends to drive continuous improvement in solutioning approaches

• Identifies potential risks and challenges related to cross line of service solutioning and implementing effective mitigation strategies

• Fosters strong relationships with internal stakeholders including business leaders and technology teams to promote effective collaboration

• Acts as a point of contact for cross line of service solutioning queries and discussions

• Ensures compliance with technology contracts and agreements. Expected Skills:

• Solution Architecting

• Up to date knowledge on various technology and its uses

• Team management

• Commercial model review

• Transition management

Expected Competencies:

• Strategic mindset

• Stakeholder management

• Ability to influence

• Communicate with impact

• Project management

• Results driven

• Drive organizational excellence

Required Language Skills:

Proficient in written and spoken English. Arabic is a plus

Minimum Education and Specific Qualification:

Bachelors Degre / Business Management / masters degree Business Management / Administration or equivalent from an accredited university

Certifications ( e.g. PMP ) is desirable

Minimum years experience required

Minimum of 1 2 years of professional work experience with a proven portfolio of projects in solu t i on management across various industries either from BPO/ outsourcing projects/ Shared Services preferably in the Middle East and experience in managing and leading teams

Additional application instructions

• NA

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Stud