Support Analyst
5 days ago
What youll be doing: Acting as the first point of contact for our customers & partners. Managing incoming tickets within service levels to ensure customer satisfaction. Working to resolve issues questions and requests selfsufficiently where possible. Analysing markup language and application logs to aid the development team in eliminating product bugs. Collaborating across functional areas to address customers needs as their champion. Qualifications : What youll bring: At least a bachelors degree or equivalent work experience. 5 years of experience in a technical customer service role across IT industry/ complex product. Customer Service mentality. You thrive on helping customers. When issues arise you see the potential to make something great out of it. You never back down and always strive to reach the best possible solution for your customers. Great organizational skills. The ability to balance your personal backlog against new work and special projects that will help grow your career. You have excellent attention to detail and time management. Technical affinity. You are comfortable using Excel learning new software and can understand HTML or XML. Experience working with ECommerce software and/or ERPs is a plus. Communication skills. You speak and write fluently in English. Dutch and/or German are a plus. You easily understand customer needs and know how to look for the question behind the question. Who we are: So what does it mean to be a part of the Sana Commerce team At Sana Commerce our values guide how we work collaborate and drive success. Champions of Our League. We deliver lasting success balancing quick wins and longterm value. We take pride in our unique product and extensive B2B knowledge and continuously strive to improve. No matter our role we bring value every day helping our customers and partners succeed. Supercharge Our Customers. Were revolutionizing B2B commerce together helping our customers to lead and succeed. Our customers are at the heart of everything we do. We go beyond solutions providing the tools and support they need to grow. Determined to Grow. We embrace challenges growing and raising the bar for ourselves and our industry. We take on challenges seek feedback and keep learning. Every setback is a chance to improve and move forward. Bold Together. We dare to be bold because we have each others back. We collaborate across teams and time zones challenge the status quo and support each other to achieve the best outcomes. Job descriptions can be tough to interpret. Even if you may not tick all the boxes please explain your motivation for the role of Support Analyst . We strongly encourage you to apply if you still feel like you are a great match for this role. Apply now Additional Information : All your information will be kept confidential according to EEO guidelines. Remote Work : No Employment Type : Fulltime Key Skills IT Experience,Problem Management,Desktop Support,Citrix,Mobile Devices,Windows,Customer Support,Help Desk,Operating Systems,Technical Support,Troubleshooting,Application Support Department / Functional Area: Customer Service Experience: years Vacancy: 1
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ATM Switch
5 days ago
Business Bay, United Arab Emirates VAM Systems Full timeWe are currently looking for ATM Switch Technical Support Analyst for our UAE operations with the following Skill set and terms & conditions. Specialist Skills / Technical Knowledge Technical Competencies Required for this role: Domain knowledge of the respective business domain that is (ATM/CCDM and related applications) Technical/Functional...
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Data Analyst/Business Analyst
2 weeks ago
Business Bay, United Arab Emirates Middle East Executive Full timeMiddle East Executive has been retained to manage a confidential search project for a Business/Data Analyst for a leading chemical company based in Dubai. If you have minimum 2 years of experience with any manufacturing or chemical organization this role is for you! As a Business/Data Analyst you will be responsible for analyzing business processes,...
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Data Analyst/Business Analyst
2 weeks ago
Business Bay, United Arab Emirates Middle East Executive Full timeMiddle East Executive has been retained to manage a confidential search project for a Business/Data Analyst for a leading chemical company based in Dubai. If you have minimum 2 years of experience with any manufacturing or chemical organization this role is for you! As a Business/Data Analyst you will be responsible for analyzing business processes,...
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Financial Analyst
5 days ago
Business Bay, United Arab Emirates Leading Edge Full timeJob Summary: Our client is seeking a skilled Financial Analyst to join their team. The successful candidate will be responsible for analyzing financial data preparing reports and providing insights to support business decisions. The Financial Analyst will work closely with management to identify areas for improvement and optimize financial performance....
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KPI DATA ANALYST
2 days ago
Business Bay, United Arab Emirates The Talent Hunter Full timeJob Title: KPI Analyst / Data Analyst Location: Dubai Positions Available: 2 Salary: Open for discussion Job Description: We are seeking two motivated KPI Analysts / Data Analysts to join our dynamic team in Dubai. The successful candidates will be responsible for analyzing key performance indicators (KPIs) across various departments to drive data-informed...
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Credit Analyst
2 weeks ago
Business Bay, United Arab Emirates ADIB Group Full timeDescription Role : Credit Analyst Location : DubaiRole Purpose: Role holder will go through on the job training and working on credit analysis. The job holder will be expected to support the overall maintenance of the assigned tasks within Credit Departments these may include but not limited to preparation of credit approval packages AC memos Credit Round...
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Business Analyst
2 weeks ago
Business Bay, United Arab Emirates IIQAF Full timeBusiness Analyst IIQAF Location: Dubai UAE Employment Type: Full-Time Company: IIQAF GROUP About Us: The IIQAF Group of Companies is a global leader in providing services in the Hospitality Information Technology Tourism Insurance Education Manpower Supply and Health Care Industries. Established in 1986 the company has grown to become a major player in the...
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Epic ClinDoc Analyst
5 days ago
Business Bay, United Arab Emirates Quoris, LLC Full timeThis is a remote position. Job Title: Epic ClinDoc Analyst Start Date: 3/1/2026 Duration: 18 months Daily Working Hours: Full-Time Travel: 100% travel *No 3rd Parties Please* Project Scope We are seeking an Epic ClinDoccertified analyst to support a major Epic initiative in Dubai across inpatient units and interdisciplinary clinical teams. The project...
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Epic Beacon Analyst
5 days ago
Business Bay, United Arab Emirates Quoris, LLC Full timeThis is a remote position. Job Title: Epic Beacon Analyst Start Date: 3/1/26 Duration: 18 months Daily Working Hours: Contract/Full-Time Travel: 100% onsite Project Scope We are seeking an Epic Beaconcertified analyst to support a major project in Dubai. The program spans multiple hospital sites and ambulatory cancer centers replacing legacy clinical systems...
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Epic Security Analyst
5 days ago
Business Bay, United Arab Emirates Quoris, LLC Full timeThis is a remote position. Job Title: Epic User Security Analyst Start Date: 3/1/2026 Duration: 18 months Daily Working Hours: Full-Time Travel: 100% travel *No 3rd Parties Please* Project Scope We are seeking an Epic User Security certified analyst to support a large-scale Epic initiative in Dubai across multiple hospitals and ambulatory sites. The project...
