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Manager Logistics Product Operations

2 weeks ago

Dubai, Dubai, United Arab Emirates Delivery Hero Full time

The Regional Logistics Product Operations team supports all 8 MENA countries in which talabat operates to deliver product enhancements that are aimed at improving customer vendor and rider experience. 
The Manager Product Analytics role will lead high impact logistics product and model initiatives endtoend (from opportunity creation till roll out) across MENA by influencing and engaging closely with operational and product stakeholders. This individual will be at the forefront of coordinating product requirements with local markets building strong business cases and working closely with central teams in product discovery development testing and rollout processes to achieve our ambitious OKRs. The successful candidate will have strong data analytics experience stakeholder influence and be customerobsessed.

Whats On Your Plate

Product Roadmap Planning: 

  • Engage closely with local Heads of Logistics / Performance Managers Regional Functional Heads and Product Owners to gather product requirements falling under the Logistics Rider vertical

  • Build strong business cases outlining the problem and opportunity size 

  • Lead the prioritisation process every 6 months aligning it with logistics OKRs and the needs of local and regional logistics teams.

  • Coordinate and communicate the product roadmap across all teams involved

New Feature Development and Rollout:

  • Support central product teams through problem discovery development testing and roll out phases

  • Identify and monitor success metrics including the setup of a reporting dashboards

  • Relay new developments to key stakeholders both pre and post golive

Bugs & Product Issues

  • Assist countries in addressing product and techrelated issues while evaluating their impact

  • Act as the primary contact during product emergencies

  • Prioritize and escalate critical bugs to product support teams for prompt resolution

What Did We Order

Educational Background:

  • Bachelors degree required. Advanced degrees or certifications in data analytics or product management will be a plus

Experience:

  • A minimum of 3 years of experience preferably in logistics product management or related roles. Experience in food delivery ecommerce or qcommerce sectors will be highly advantageous

Technical Skills:

  • Ability to interpret and work with complex data sets to derive meaningful insights and actions

  • Strong analytical and datadriven problemsolving skills

  • Ability to diagnose issues and come up with effective solutions quickly

  • Good knowledge and experience of SQL and BigQuery and also reporting tools (Google Looker Studio)

Soft Skills:

  • Excellent English communication skills both written and spoken. Arabic is a plus but not essential.

  • Capable of conveying complex ideas clearly to a diverse audience across different markets and teams

  • Proven ability to prioritize manage and complete multiple initiatives simultaneously with minimal supervision

  • Experience in managing multiple stakeholders both internal and external to ensure smooth product operations

Remote Work :

No

Employment Type :

Fulltime