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Waiter / Waitress

2 weeks ago

Dubai, Dubai, United Arab Emirates Estemarat LLC Full time

We are looking for a friendly and customer-focused Waiter/Waitress to join our hospitality team in Dubai. The ideal candidate will provide excellent customer service, take orders, serve food and beverages, and ensure a great dining experience for guests.
Key Responsibilities:

  • Greet and welcome guests in a professional and friendly manner.
  • Take food and beverage orders accurately and relay them to the kitchen.
  • Serve food and drinks promptly and efficiently.
  • Ensure tables are clean and properly set up before and after service.
  • Provide menu recommendations and answer guests' questions about food and beverages.
  • Handle customer complaints and special requests professionally.
  • Process bills and payments using POS systems.
  • Follow health, safety, and hygiene standards at all times.
  • Assist in restocking and organizing restaurant supplies.
  • Work as part of a team to ensure smooth restaurant operations.
Requirements
  • High school diploma or equivalent.
  • 1-3 years of experience as a waiter/waitress in a restaurant, hotel, or café (UAE experience preferred).
  • Excellent communication and interpersonal skills.
  • Fluency in English (Arabic or other languages is a plus).
  • Strong customer service and teamwork abilities.
  • Presentable, professional, and well-groomed appearance.
  • Ability to work in a fast-paced environment and handle multiple orders.
  • Flexibility to work shifts, weekends, and holidays.
Benefits
  • Competitive salary with tips and service charges.
  • Health insurance and UAE labor law benefits.
  • Free meals and uniforms during duty.
  • Accommodation and transportation (if provided by the company).
  • Career growth and training opportunities in the hospitality industry.
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