Network IP Collaboration EngineerVoice and Video Conferencing Solutions

7 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates NX Digital Technology Full time

Position Overview:

We are seeking a highly skilled and motivated Network & IP Collaboration Engineer to design implement and maintain the company s network infrastructure with a specific focus on voice video conferencing and collaboration solutions. The ideal candidate will have strong expertise in Cisco networking technologies IPbased communication systems and collaboration platforms as well as experience with industryleading firewall technologies such as Palo Alto and Fortinet. This role requires deep knowledge of IP networking voice technologies (VoIP) video conferencing systems and collaboration platforms to ensure seamless secure and highperformance communication across all systems.

You will work closely with crossfunctional teams to ensure the efficiency and reliability of all collaboration tools managing the integration of Ciscobased network devices and technologies to support clear and effective communication within the organization.

Key Responsibilities:

Network Infrastructure Design & Implementation for Collaboration Solutions:

  • Design deploy and maintain Ciscobased LAN/WAN solutions focusing on IP collaboration tools and services (VoIP video conferencing and unified communication platforms).
  • Configure and troubleshoot Cisco network devices including Cisco routers switches (Catalyst/Nexus series) and wireless access points to optimize network performance for collaboration solutions.
  • Implement Cisco QoS (Quality of Service) for prioritizing voice and video traffic ensuring seamless communication with minimal latency and jitter.
  • Manage and monitor network performance for Cisco devices and collaboration platforms ensuring optimal uptime and quality for video and voice services.

Voice & Video Conferencing Solutions:

  • Implement and maintain Cisco Unified Communications (CUC) solutions Cisco VoIP systems and Cisco WebEx for video conferencing.
  • Configure Cisco Call Manager (CUCM) Cisco Expressway and Cisco Unified Border Element (CUBE) to support secure voice and video communication across the network.
  • Ensure the secure and reliable deployment of video conferencing solutions including Cisco TelePresence and thirdparty platforms integrated with Cisco devices.
  • Troubleshoot and resolve issues related to Cisco IP phones video endpoints and collaboration platforms to maintain communication quality.

Network Security Management for Collaboration Tools:

  • Implement and enforce security measures for voice video and collaboration platforms using Palo Alto Firewalls and Fortinet FortiGate Firewalls.
  • Configure and monitor Palo Alto and Fortinet firewalls to protect collaboration traffic ensuring encrypted communications and protection from cyber threats.

Collaboration & Documentation:

  • Work collaboratively with IT teams vendors and other departments to implement and manage network solutions that support collaboration tools.
  • Provide technical expertise and ongoing support for troubleshooting and resolving network and collaboration issues.
  • Document network configurations for Cisco devices collaboration platform setups security configurations and incident resolutions.
  • Maintain detailed and accurate documentation on system performance configurations and network topologies.

Monitoring & Reporting:

  • Use Cisco Prime Infrastructure Cisco DNA Center and Fortinet FortiManager to continuously monitor network health particularly for collaboration traffic (voice and video) across Cisco devices.
  • Analyze and report on system performance network utilization and troubleshooting for collaboration tools.
  • Use monitoring tools such as Cisco NetFlow or SolarWinds to ensure optimal performance of collaboration services.

Requirements

Professional Experience:

  • Minimum of 35 years of experience in network engineering and collaboration technologies specifically in Cisco and security firewall environments (Palo Alto Fortinet).
  • Proven experience in designing deploying and troubleshooting Ciscobased VoIP solutions video conferencing systems and unified communications.
  • Handson experience with Palo Alto Firewalls and Fortinet FortiGate Firewalls in securing collaboration platforms and network infrastructure.
  • Experience with integration of Cisco collaboration platforms with thirdparty tools (e.g. Microsoft Teams Zoom).
  • Experience with Cisco Unified Communications Manager (CUCM) Cisco WebEx and Cisco TelePresence systems.

Skills:

  • Strong understanding of Cisco networking technologies and IP routing protocols (e.g. BGP OSPF EIGRP).
  • Indepth experience with Cisco QoS (Quality of Service) for VoIP and video prioritization.
  • Proficiency in configuring and troubleshooting Cisco IP Phones Cisco Video Conferencing Systems and Collaboration Servers (CUCM CUC Cisco Expressway).
  • Handson experience with Palo Alto and Fortinet firewalls in protecting collaboration traffic and ensuring secure communications.
  • Excellent troubleshooting skills for both network infrastructure and collaboration technologies.
  • Strong written and verbal communication skills for documentation and reporting.

Working Conditions:

  • Fulltime position with occasional oncall or afterhours support as required.
  • Some local travel may be required depending on the nature of the role.

Education:

Bachelor s degree in Computer Science Information Technology or a related field (or equivalent experience).

Certifications:

  • Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) in Routing & Switching or Collaboration.
  • Palo Alto Networks Certified Network Security Engineer (PCNSE) or Fortinet NSE certifications for firewall management.
  • Cisco Certified Specialist Collaboration or other Cisco collaborationrelated certifications are a plus.



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