Waiter / Waitress

7 hours ago

Ras Al Khaimah, United Arab Emirates Rotana Hotels Full time

Waiter / Waitress – Rotana Hotels We are currently looking for dynamic, self‑motivated Food & Beverage professionals who want to advance their careers. Job Description As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit becomes a memorable dining experience. Your role includes key responsibilities such as: Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests Consistently monitor quality of food & beverage being served Practice good customer relations and attend to customer complaints / queries satisfactorily Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment Responsible for all service preparations before, during and after the service (mis‑en‑place and mis‑en‑scene) Ensure minimum wastage, breakage and spoilage Actively use up selling techniques to exceed guest expectations and increase revenue Education, Qualifications & Experience You should ideally have a diploma/degree in hospitality or vocational training in food & beverage with previous experience as a waiter/waitress in a high‑volume restaurant. A good command of English and additional skills such as guest service and interpersonal skills are essential. Knowledge & Competencies The ideal candidate will be hands‑on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess the following competencies: Adaptability Customer Focus Recognizing Differences Taking Responsibility Teamwork Understanding the Job Referrals increase your chances of interviewing at Rotana Hotels by 2x Seniority level Entry level Employment type Full‑time Job function Customer Service #J-18808-Ljbffr

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