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Desktop Support Engineer (TO-D56B2)

Found in: Neuvoo

Description:

Experience Junior
Contract types Fixed-term contract
Working time Full time

Description

Provide first level technical support to end users for all desktop/laptop issues related to hardware and software.

Assist in creating operational documents, training materials, help subsystems, user documentation and technical project documentation, as required and make recommendations on technical issues for process improvement.

Assist in maintaining documentation of infrastructure procedures, operation instructions, user manuals, quality assurance program & IT Standards, policies for future reference and retrieval.

To provide daily status updates on helpdesk issues / requests and calls attended to management for review and decision making.

Required Qualification:

Bachelor’s Degree in IT with 2 years Experience

Knowledge of IT Systems/Architecture

Knowledge of IT Service Support Functions.

Profiles may be sent to sandeep@raoassociates.in.net




7 days ago

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