Fintech Product Visionary
3 days ago
Oak HC/FT is a leading fintech company that unifies payments, payouts, and financial technology on a worldwide platform. Our team is passionate about liberating global commerce through innovative solutions.
We value straight talk, quick decisions, strong execution, and elegant solutions. At Oak HC/FT, hard work pays off and careers take off. We're seeking a highly motivated Senior Director of Portals Product to lead our internal and external customer-facing portals and applications.
This role requires delivering a seamless, engaging, and innovative experience for our customers while driving business growth. The ideal candidate will have a deep understanding of digital platforms, strong leadership skills, and experience working in multicultural teams.
Responsibilities:
- All client-facing (external as well as internal) portals and apps
- Define and articulate a compelling product vision and roadmap for our customer portals, aligning with Oak HC/FT's overall business strategy.
- Lead the end-to-end product lifecycle, from ideation and discovery to launch and ongoing product improvement.
- Effectively communicate product vision, roadmap, and progress to key stakeholders, including senior leadership, sales, marketing, and engineering.
- Collaborate closely with engineering, design, and other cross-functional teams/stakeholders to ensure successful product delivery.
- Keep up-to-date with market, industry, and regulatory trends, which will drive product decisions, define opportunities as well as threats.
- Prioritize customer satisfaction and build strong customer relationships. Actively seek and incorporate customer feedback into the product development process.
- Track key product metrics and analysis data to identify areas for improvement and measure product performance.
- Experience working effectively in multicultural teams, with clients, and in global environments.
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