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Guest Experience Manager

3 weeks ago

Dubai, Dubai, United Arab Emirates Melia Hotels International S.A.(Meliá) Full time

Elevate your career at Meliá Hotels International S.A. (Meliá), where we offer a dynamic work environment that fosters personal and professional growth. As a Guest Experience Manager, you will be responsible for delivering exceptional service to our guests.

The Meliá Advantage

  • Meliá offers a comprehensive range of benefits, including:
  • MeliáRewards: Exclusive loyalty program for unique benefits and advantages
  • MeliáBenefits: Flexible compensation and discounts on various products and services

About Our Team

  • We are a socially responsible team committed to equality and diversity
  • We promote sustainable growth in our industry

Job Description

  • Welcome and acknowledge all guests according to company standards
  • Perform check-in and check-out tasks on PMS and complete standards
  • Develop a strong knowledge of hotel facilities and services
  • Communicate parking procedures to guests/visitors

Requirements

  • Minimum 1 year of experience in a similar role
  • Good interpersonal skills
  • Excellent knowledge about the City/UAE