SQL Server Platform Lead
5 days ago
This is an exciting opportunity for an experienced professional to lead our database team and drive success in delivering high-quality services to our clients.
Key ResponsibilitiesThe successful candidate will be responsible for:
- Ensuring the stability and uptime of our database systems, adhering to agreed service level agreements (SLAs).
- Providing level 2 support and addressing technical escalations in a timely manner.
- Offering guidance and expertise to the team to enhance continuous improvement initiatives.
- Maintaining database systems in compliance with audit and regulatory requirements.
- Leading and managing a technical team supporting database platforms.
- Advising management on cost-effective decisions.
We operate in a complex environment comprising:
- 400 system hardware units, 3000 virtual machines, and 1 petabyte of storage with replication.
- Windows System Center Configuration Manager (SCCM), Storage Integration, VMware, and Windows Patching.
- A user base of 7000, multiple DNS zones, bulk email solutions, Azure, Azure Active Directory, and Office 365.
- Compliance standards such as PCIDSS, SWIFT CSP, and other banking standards.
- Escalation management involving internal customers and external vendors.
- Citrix XenApp, XenDesktop, and Cloud VDI.
- 24/7 service support and on-time delivery of projects and support services.
The ideal candidate should possess:
- Excellent problem-solving skills.
- Ability to analyze problems and implement effective solutions.
- Strong communication skills to collaborate with the team and stakeholders.
- Audit security and regulatory compliance knowledge.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
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