Microsoft Dynamics 365 Enterprise Solutions Architect

2 weeks ago


Dubai, Dubai, United Arab Emirates Black Pen Recruitment Full time
Job Description

This is a unique opportunity to work with Black Pen Recruitment, a leading provider of recruitment services, as a Senior Consultant for Microsoft Dynamics 365 Customer Engagement (CE). As a key member of our team, you will be responsible for designing, implementing, and maintaining complex business solutions using the Microsoft Dynamics 365 platform.

Key Responsibilities:

  • Analyzing and designing business processes and solutions using Dynamics 365 CE
  • Configuring and customizing Dynamics 365 CE solutions
  • Working closely with client teams and business stakeholders to understand their requirements
  • Developing and delivering presentations and demo solutions for clients
  • Contributing to the creation of industry templates and solutions
  • Supporting pre-sales activities and providing guidance to sales teams

Requirements:

  • A university graduate with a degree in computing or business
  • Desirable: Microsoft D365 CE Certifications (2016 D365)
  • Strong functional knowledge and understanding of Microsoft D365 CE, including Sales, Marketing, Customer Service, and Field Services
  • At least 8 years of hands-on experience in D365 CE configuration, standard workflows, dashboards, forms, views, customizations, and report development
  • Detailed knowledge and understanding of all modules within D365 CE
  • Working knowledge of Power Platform (Power Apps, Power Automate, Power BI)
  • Good understanding of Dataverse, including customizations and development of Business Data Models for different solutions
  • Good understanding of Microsoft Dynamics CRM Accelerators, industry templates, and add-ons
  • A proven track record of successful implementation and maintenance of solutions in large client companies
  • Able to develop a clear understanding of clients' needs and incorporate them into a solution
  • Experience in consultancy roles in software delivery
  • Experience in a delivery-oriented IT environment using Waterfall, Agile, and DevOps methodologies


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