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Quality Control and Assurance Director

2 weeks ago

Dubai, Dubai, United Arab Emirates Ontime Group Full time

Ontime Group is committed to delivering exceptional services, and we seek a dedicated Quality Manager to develop and maintain quality management systems that meet client expectations and comply with regulatory requirements.

Key Accountabilities:
  • Establish and execute quality assurance strategies to ensure operational excellence.
  • Conduct regular audits and inspections to evaluate compliance with quality standards.
  • Analyze performance data to identify areas for improvement.
  • Work collaboratively with department heads to integrate quality principles into operational processes.
  • Provide training and support on quality management processes and best practices.
  • Present quality reports to management, highlighting achievements and areas needing attention.
  • Evaluate and ensure adherence to local and international regulatory standards.
  • Act as liaison with clients and stakeholders on quality assurance matters.
Requirements:
  • Bachelor's degree in Quality Management, Business Administration, or related field.
  • Significant experience as Quality Manager in the service industry within the UAE.
  • Strong understanding of quality management systems (QMS) and industry standards.
  • Excellent analytical and problem-solving skills.
  • Ability to work effectively with cross-functional teams.
  • Strong communication and interpersonal skills.
  • Relevant certifications (e.g., Six Sigma, ISO lead auditor) are a plus.
  • Firm commitment to upholding high standards of quality.