Store Operations Manager

6 days ago


Dubai, Dubai, United Arab Emirates Apparel Group Full time
Job Description:

We are seeking a highly motivated and results-driven Store Operations Manager to join our team at Apparel Group. As a key member of our retail management team, you will be responsible for achieving company objectives and ensuring the highest levels of customer service are provided by our retail staff.

The successful candidate will have excellent leadership skills and the ability to implement operating procedures at the store as per company and brand standards. You will also be responsible for promoting our loyalty program and providing feedback to our Area Manager and Operations Manager with regards to employees and products.

Main Responsibilities:

  • Brief and guide the staff on achievement of daily/weekly/monthly sales targets.
  • Maintain up-to-date product knowledge to minimize stock loss and ensure a high level of customer satisfaction.
  • Ensure all store staff adhere to brand and company policies and procedures.
  • Apply creative techniques to achieve/exceed store sales targets.
  • Manage stockrooms and maintain required stock levels to maximize sales.
  • Audit store administration weekly and resolve any discrepancies.
  • Manage the daily roster, leave, and grievances of retail staff.
  • Maintain visual merchandising standards at the stores as per set VM standards.

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