Healthcare Workflow Expert
1 week ago
As a Nursing Operations Specialist, you will play a critical role in ensuring the smooth operation of our solutions. You will work closely with our internal teams to develop and implement solutions that meet the needs of our clients, and you will be responsible for building strong relationships with healthcare staff and operational leaders. Your key responsibilities include leading product implementations, training nursing teams on effective use of AI solutions, identifying opportunities to improve workflows and patient care outcomes, managing day-to-day client relationships, collaborating with internal teams, and establishing metrics to measure success.
About the Team
You will be part of a dynamic team of professionals who are passionate about improving healthcare outcomes. We are committed to delivering high-quality solutions that meet the needs of our clients, and we are looking for a talented individual who shares our vision and values.
Responsibilities
- Lead product implementations and align solutions with nursing workflows and operational processes.
- Train nursing teams and other healthcare staff on AI solutions.
- Identify opportunities to improve workflows and patient care outcomes.
- Manage day-to-day client relationships.
- Collaborate with internal teams to address client feedback and improve user experiences.
Qualifications
We are looking for a candidate with a minimum of 5 years of clinical/exposure experience, proven experience in customer success, account management, or project management, ability to build relationships across an organization, and a strong understanding of the healthcare industry.
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