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Front Desk Team Lead Opportunity

1 week ago

Dubai, Dubai, United Arab Emirates Premier Inn Hotels LLC Full time

Premier Inn Hotels LLC is looking for a seasoned Reception Leader to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an outstanding experience.

Key responsibilities include:

  1. Managing the front office operations and leading by example
  2. Trained and guiding colleagues to deliver exceptional customer service
  3. Managing guest feedback and escalations effectively
  4. Ensuring that payments are handled according to company procedures
  5. Setting up and training the team on front office procedures and practices

A successful candidate will have at least 1 year of experience leading a reception team in a branded hotel, with a strong background in hospitality management. They will also possess advanced English language skills and Arabic language proficiency is a plus.

We offer a competitive salary package, medical insurance, and a work-life balance. We believe in promoting from within and providing opportunities for career growth and development.