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Villa Host Team Lead

2 months ago

Dubai, Dubai, United Arab Emirates Minor International Full time
About the Role

We are seeking a highly skilled Villa Host Supervisor to join our team at Minor International. As a key member of our resort operations team, you will be responsible for maintaining the highest standards of service and ensuring that our guests have an exceptional experience.

Key Responsibilities
  • Oversee the daily operations of the villa host team, ensuring that all tasks are completed efficiently and effectively.
  • Train and develop team members to provide exceptional service and promote a culture of excellence.
  • Collaborate with other departments to ensure seamless communication and delivery of services.
  • Monitor and maintain the highest standards of quality and service, making adjustments as needed to ensure guest satisfaction.
Requirements
  • Minimum 2 years experience in a supervisory role, preferably in the hospitality industry.
  • Excellent verbal and written communication skills in English.
  • Strong decision-making abilities and a results-driven approach.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Other language skills, such as Russian or German, are a plus.