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Luxury Villa Ambassador
2 weeks ago
Job Summary
We are seeking a highly skilled and experienced Villa Host to join our team. The successful candidate will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.
The Villa Host will be the primary point of contact for guests, handling all aspects of their stay, from check-in to check-out. This includes coordinating villa assignments, managing guest requests, and ensuring seamless communication with other departments.
To excel in this role, you will need excellent communication skills, fluency in English, and experience working in a similar quality hotel environment. A friendly and outgoing personality, proactive approach, and ability to work independently are essential qualities for success.
Key Responsibilities:
- Provide exceptional guest service, exceeding expectations through personalized attention to detail.
- Coordinate villa assignments, ensuring smooth transitions and efficient operations.
- Manage guest requests, resolving issues promptly and professionally.
- Maintain high levels of cleanliness and maintenance within villas, ensuring a comfortable and safe environment for guests.
