CRM and Events Support Trainee

4 days ago


Dubai, Dubai, United Arab Emirates Sephora USA, Inc Full time
Key Responsibilities:

The CRM and Events Support Trainee will play a key role in supporting efforts to build awareness of our Beauty Pass loyalty events through pre- and post-event communications to Beauty Pass members. This includes assisting in the development of a communication plan - with a focus on emails and SMS messages – and leading on all communications execution end-to-end.

Some key aspects of the job will include:
  • Supporting in creating member communication plans for each upcoming loyalty event with a focus on email and SMS messages.
  • Supporting in briefing/executing secondary channels including social media, push messages and outbound calls.
  • Supporting in creating detailed SMS and email plans per event including segmentation, storytelling/messaging and deployment timelines.
  • Executing and leading the design of email/messages ensuring alignment with brand guidelines, event theme and more.
  • Executing campaigns using our Adobe platform, ensuring accuracy, consistency, and timely delivery.


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